A fantastic opportunity has arisen for an enthusiastic Senior Weddings Coordinator to join our team at our stunning venue - Gorse Hill Hotel in Woking. This critical role will be varied and suit a dedicated and highly organised person who can work on their own initiative.
Hours are 45 hours per week - Tuesday to Saturday.
We are ideally looking for someone that has previous experience working in a similar role who is enthusiastic about weddings.
The ideal candidate will be highly customer focused team player with a positive demeanour and can-do attitude. The ability to work under pressure whilst displaying a keen eye for detail and excellent communication are key to this role alongside a warm and genuine approach.
Key Responsibilities
Responding to and sending proposals to wedding enquiries received via our website, email or telephone, whilst upselling on every occasion to maximise revenue
Following up on enquiries, and conducting showrounds (both pre-booked and walk ins) to company standards to convert enquiries into bookings, whilst ensuring the commerciality of each event via optimum diary management
Completion of wedding contracts with highest level of accuracy to ensure a superior customer experience and overall successful event
Plan & execute details of the wedding via function sheets in a timely and highly accurate manner, from enquiry through to completion whilst working closely with both the wider sales and operational teams including the Operations / Wedding Manager running the event on the day
Assisting with planning and hosting of Wedding Fairs, Open Evenings, and Menu Showcase Evenings
Building and maintaining relationships with suppliers
Key qualities and experience
Previous experience in a similar role
Good knowledge of OPERA is an advantage, but not essential
Excellent written and oral communication
Creative originality and new ideas highly valued
Well organised with high attention to detail
Well presented
Salary: £32,000 pa + tips
Evening & weekend working will be required in line with business needs & operations.
Additional Benefits:
- Employee Referral Scheme
- Employee Rewards/Discount Platform (Hospitality Rewards)
Job Type: Full-time
Pay: Up to £32,000.00 per year
Additional pay:
- Tips
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Woking, GU22 0QF: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years wedding sales experience do you have?
Experience:
- Hospitality Sales: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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