Job Title: Operations Executive
Reporting To: Business Operations Manager
Location: Ancoats, Manchester
Job Purpose
The Operations Executive is responsible for providing essential support across various administrative, compliance, and operational functions in a fast-paced recruitment environment. This role ensures the smooth handling of contractor and candidate management processes, compliance research, office support, and reporting, contributing to the overall efficiency of the organisation.
Key Responsibilities
- Drive Contractor & Assignment Success: Be the engine that keeps contracts running smoothly! Oversee extensions, finishes, and placement approvals. Manage assignment setups and draft impactful contracts while keeping our systems and portals running seamlessly.
- Champion Candidate & Contractor Care: Create exceptional experiences by conducting onboarding and monitoring calls for our candidates and clients. Resolve timesheet and placement queries with efficiency and make every contractor feel supported from day one.
- Global Compliance & Reporting: Dive into compliance research and ensure our processes are ahead of the curve for placements across the globe. Craft insightful reports to keep our operations transparent and effective.
- Be a Systems & Office Support Guru: Tackle tech issues with confidence, manage our office supplies, and add your touch to memorable company events. Handle ad hoc tasks, stepping in to assist wherever needed to keep the office buzzing.
- Support Sales & Streamline Payroll: Play a key role in supporting our sales team and resolving payroll timesheet queries, ensuring a smooth experience for all.
- Innovate in Projects & Partner Engagement: Collaborate in new partner meetings, refine onboarding processes, and contribute your creativity to marketing projects and automation initiatives.
Qualifications and Skills
- Experience: Previous experience in an operational or administrative role within the recruitment industry is preferred.
- Technical Skills: Proficiency in CRM and recruitment platforms (e.g., Bullhorn) and other internal systems.
- Communication: Strong verbal and written communication skills for effective interaction with candidates, contractors, and internal teams.
- Organisational Skills: Exceptional ability to prioritise tasks, meet deadlines, and manage multiple responsibilities simultaneously.
- Problem-Solving: Analytical mindset to address operational challenges and system issues efficiently.
- Attention to Detail: High level of accuracy in handling contracts, timesheets, and compliance-related documentation.
- Team Player: Collaborative approach and willingness to support various departments as needed.
To apply for this role please send your CV to n.taylor@insight-rec.com
