Company: Elizabeth School of London
Position: IT Admin Support
Location: ONSITE, Northampton, UK
Salary: £25K - £28K (Depending on work experience)
Employment Type: Full-Time, Monday to Friday 9am to 5pm
Please note: We are unable to accept student or graduate visas for this position
Department: Administration
Reporting to: IT Department
Purpose of the Role:
To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system.
Key Responsibilities:
Student Information Management:
• Accurately input, update, and maintain student records within the student management system.
• Ensure the confidentiality and security of all student information.
• Generate reports and extracts as required for academic and administrative purposes.
• Coordinate with academic departments to ensure timely and accurate data entry and reporting.
• Handle requests for student transcripts, certificates, and other documentation.
Training and Support:
• Train and guide other departments on the effective use of the student management system.
• Provide ongoing support to staff members, addressing any queries or issues related to the system.
• Develop and update training materials and documentation to facilitate system usage.
Device Management and Replacement:
• Coordinate with the IT department to address any hardware issues or requirements, such as replacing monitors, mice, keyboards, etc.
• Assist in the inventory management of IT equipment and ensure timely replacements as needed.
General Administrative Duties:
• Respond to enquiries from staff, students, and external stakeholders regarding student records and information.
• Coordinate with other departments to ensure seamless service delivery related to student administration.
• Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation.
• Maintain an organized filing system for student documentation and correspondence.
Continuous Improvement:
• Stay updated with the latest trends in educational administration and student management systems.
• Recommend and implement improvements to existing administrative processes related to student management.
• Participate in training and professional development opportunities to enhance student administrative functions.
Qualifications and Experience:
• A minimum of a diploma or equivalent in IT or Business Administration, or a related field.
• Previous experience in an administrative role with a focus on student management, preferably within an educational institution.
• Proficient in using student management systems and standard office software.
• Strong organizational skills and the ability to work under pressure.
Personal Attributes:
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Proactive and able to multitask effectively.
• A team player with a positive attitude and strong work ethic.
Benefits:
- Annual leave (5.6 weeks) + bank holidays.
- Workplace pension scheme.
- Company Sick Policy (from January 2025).
- Statutory Sick Pay (SSP) (until December 2024).
- Statutory maternity/paternity pays.
- Career development opportunities
- Training and self-development opportunities.
- Gym membership discounts
- Retail discount schemes
- Cinema discounts
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
- Financial wellbeing – personal debt advise.
- Financial wellbeing education
- My Mind Pal (mental fitness)
