Job Title: Operations Manager
Location: London (multi-site)
Salary: £80,000 plus bonus and profit share
About Us:
We are a group of vibrant, high-quality dining establishments, known for delivering exceptional service and memorable experiences. Our venues embody warmth and excellence, offering a variety of dining atmospheres from casual to refined, all unified by a dedication to hospitality and quality.
The Role:
We’re seeking an experienced, dynamic Operations Manager to oversee and enhance operations across our venues. This role is ideal for a hospitality professional with a strong background in multi-site management who is passionate about driving efficiency, elevating customer experience, and supporting brand growth.
Responsibilities:
- Oversee daily operations across multiple venues, ensuring each meets brand standards for service and quality.
- Develop and implement strategies to improve operational efficiency and profitability.
- Collaborate with venue managers to drive engagement, training, and performance.
- Monitor budgets, financial targets, and key performance indicators.
- Ensure compliance with health, safety, and food hygiene regulations.
- Manage supplier relationships and negotiate contracts to optimize costs.
- Support recruitment, development, and retention of high-performing teams.
What We’re Looking For:
- 5+ years in an operations management role, ideally within the hospitality or restaurant sector.
- Proven experience in multi-site management with a track record of success.
- Strong leadership skills with the ability to motivate and mentor staff.
- Financial acumen and experience managing budgets.
- Excellent communication and organizational skills.
- A hands-on approach with the flexibility to adapt to a fast-paced environment.
What We Offer:
- Competitive salary of £80,000, with a bonus and profit-sharing scheme.
- Opportunities for career progression within a growing brand.
- A dynamic, supportive work environment with a focus on team development.
How to Apply:
If you’re passionate about hospitality and looking to take your career to the next level with a respected and expanding brand, we’d love to hear from you! Please send your CV and a cover letter detailing your relevant experience.
