Role: Export Order Processor
Location: Remote (UK)
Salary: Up to £30,000 + Standard Benefits
We are seeking an enthusiastic and detail-oriented Export Order Processor to join a rapidly growing, innovative FMCG company known for its premium beverage products. This is a fantastic opportunity for someone looking to make an impact in a dynamic startup environment with a collaborative, remote-first culture.
In this role, you will be the key contact for export order processing, working closely with clients, distributors, and internal teams to ensure a seamless order experience. You will take ownership of the order lifecycle, manage stock transfers, and handle international shipping compliance, all while contributing to continuous process improvements.
Key Responsibilities:
- Manage export order processing via NetSuite, ensuring accuracy and timely fulfilment.
- Provide exceptional customer service, responding to enquiries and maintaining strong client relationships.
- Coordinate stock transfers across multiple external sites and update internal systems.
- Ensure compliance with international shipping requirements and prepare legal documentation.
- Maintain detailed records of order activity, updating spreadsheets and tracking stock levels.
- Identify potential issues such as shortages and collaborate with the Supply Planning Team for resolution.
- Liaise closely with the Finance Team to ensure daily invoicing is accurate, managing credits and refunds as needed.
Key Requirements:
- Previous experience in order processing, ideally in an export or international trade setting.
- Proficient in ERP systems (NetSuite preferred) and intermediate-level Excel skills.
- Highly numerate with strong attention to detail and excellent organisational skills.
- Strong communication skills, both written and verbal, with the ability to build effective relationships.
- Knowledge of export regulations and shipping documentation.
- Self-motivated and able to work independently, prioritising tasks effectively.
Why Join Us?
- Be part of a fast-growing company with a vibrant, collaborative culture and regular team meetups.
- Work remotely with flexibility, contributing to a key role in our international operations.
- Competitive salary and benefits, with opportunities for growth and development.
For more information or to apply, contact Kieran at the Advocate Group or ‘Apply Now’ to be considered for this opportunity.
kieran.tudsbury@advocate-group.co.uk
We look forward to your application for this exciting opportunity.
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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