Administrator - CIS
Location: Castleford
Directorate: Energy Systems
Job Ref No: R6852
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic administrator to join our team.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering the homes of 8 million customers across 3.9 million and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future.
Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for someone who is passionate about our plans to invest in a sustainable network, support net zero and create a greener energy future. As a dedicated Administrator you will be an integral part of achieving this, while always striving to keep our customers’ power flowing. You will report to the Connections Input Services Operations Team Leader, providing day to day administrative support to the Connections input Services team to ensure regulatory compliance with our current license obligations under SLC15 and the Competition in Connections Code of Practice.
Along with a competitive salary of between £22,011 - £24,268 we also offer great benefits such as;
•Enrolment into our pension scheme
•25 days holiday plus bank holidays
•Flexi Time
Key Responsibilities
The successful candidate will be accountable for:
·Using an in-house application to input data from application requests, external submissions and other requests
·General email queries
·Telephone queries
·Supporting the wider team with day-to-day operational activities
Key Competencies
•Strong IT skills including Word and Excel
•Customer service experience
•Organisational skills to achieve deadlines
•Quality and accuracy skills
•Strong communication skills
•Team player
Qualifications and Attributes
Essential Qualifications and Experience
•Minimum qualification of 5 GCSEs A-C OR NVQ L2.
•IT skills and experience with using Microsoft packages
•Excellent customer service experience both internally and externally
•Experience working towards tight deadlines
Desirable Qualifications and Experience
•Administration or Business qualification
•Administration and data inputting experience to a high level of accuracy
•Experience in the electricity industry
Post date: 23 October 2024
Closing date for applications: 8 November 2024
Interview dates week commencing: 11 November 2024
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.
