Civils Supervisor – Telecoms

Morrison Telecom Servicesoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group Services.Morrison Telecom Services works with operators across the UK and Ireland, building and maintaining fixed telecom networks.

Wearecurrently looking to recruitaCivils Supervisorto work on ourTelecom Contract.

You may be an experienced supervisor or somebody who is eager to take the next step in their career and advance to a supervisory position.

What will you be doing?

The Purpose of the Civils Supervisor is to ensure a scheduled programme of work is delivered on time, to budget in a safe, quality manner across all products.Civils Supervisors oversees the day to day operational duties of the field engineers (both supply chain and direct labour) and ensure quality service is being performed. Civils Supervisors are also responsible for co-ordination, delegation, supervision & quality control of onsite works, including responsibility for performance, and role Model the desired behaviours that best reflect the values of MTS.

Whatwill your key responsibilities be?

Demonstrate a structured and consistent approach to the Supervision of all Field Operatives across both Flex and Civils whether they areDirect Labour or Sub-Contractor resources.

• Work in conjunction with the Regional Coordinators to ensure all estimates have suitable start dates, with allocated resources anddependencies in line with project plans.
• Responsible for on the day delivery of all works within the region in a Safe, Quality and On Time manner.
• Identify areas for improvement at a supplier level providing feedback to the management team.
• Attend planned supplier CRMs when requested and provide support to help them succeed in delivery.
• Support the delivery of the business units KPIs, identifying area for improvements against the key measures to continual improve supplier performance.
• Support Suppliers achieve key objectives and goals implemented by management.
• Stakeholder management within the customer base at operational level.
• Work in conjunction with MTS Coordinators to identify areas of success and improvement. Attending stakeholder calls.
• Have an awareness of financial impact relating to performance and compliance.
• Provide direction and governance through the supply chain to deliver improvements in line with any agreed street-works, quality or safety improvement plans.
• Manage HA stakeholders and attend relevant street-worksmeetings as and when required.
• Feedback risk to the management team in line with our KPIs and strategy.
• Sponsor and support new ways of working which would improve delivery and service then support any activities being undertaken to implement change.
• General coaching & support (supplier management)
• Working collaboratively & in line with MTS/OR policies
• Embed works mobile and whereabouts adherence with our supply chain.
• Ensure supplier resource, commitments are in place as per works volume, business critical items.

What competencies are we looking for?

• A proven track record of working at a Senior Supervisory level within the Telecoms Industry or other similar utilities would be advantageous.
• Ability to provide management to field based teams working remotely
• A basic understanding of both financial and commercial activities and dependencies.
• Ability to understand and implement agreed plans which support the needs of the business and support operational effectiveness.
• The ability to work collaboratively with Stakeholders both within the client arena and the supply chain.
• An ability to understand and operate within a process driven environment.
• A strong technical background across multiple disciplines that are relevant to projects being overseen is necessary.