Communications Account Manager

The Opportunity This is a fantastic role for a Communications / Engagement Built Environment professional to work for an innovative and empathetic communications agency. The founder (ex-Heathrow and National Trust), is passionate, charismatic and really cares about the needs of every stakeholder, from government authorities to each individual resident. The team easily build trust with all stakeholders before, during and after the planning process. As a result of this, the business is growing The standards you set for yourself will need to be high, you will inherit existing client accounts, and also look to bring in new business to the agency. The company is looking to use technology to provide a higher quality service to all stakeholders. Apply now if you would like to take your career to the next level. The Role Work closely with clients and engage with stakeholders; local authorities, community groups, government representatives and residents, to ultimately ensure successful planning approval. Client Management Shadow the existing three client facing executives, take over as client lead on select accounts Build excellent relationships with current and prospective clients Stakeholder Engagement and Relationship Management Attend meetings from a parliamentary reception, to having a cup of coffee with a resident, and everything in between Build, and maintain relationships with stakeholders; local authorities, planning committees, community leaders, and residents. Implement comms campaigns to understand the opinions of residents and local groups, work with the client on compromises that builds approval and trust Attend community consultation events, public meetings, and focus groups as needed, to gather feedback. Content and press Draft press releases, newsletters, and other communications Monitor media and public sentiment around projects, creating reports to share insights with clients Create and manage content on digital channels to inform stakeholders on client projects; blogs and website updates Research and Analysis Analyse the specifics of each planning application Conduct and report research on local regulations and public sentiment Stay updated on planning and policy changes within the real estate sector and local governance that could impact clients’ projects. The Person 2-5 years of experience in a similar or related industry Existing and relevant client relationships would be strongly desired Commercial acumen to spot opportunities, and adapt your approach to service clients Warm and friendly person, motivated by helping others Ambitious self-starter, proactive and makes things happen Business acumen, bringing ideas to improve performance Loves to visit clients, understanding their needs, and delivering high quality service Excellent organisational skills Drivers licence The Details Contract: Permanent Remuneration: £28,000 - £32,000 discretionary bonus excellent benefits Location: Brighton OR London Working: Hybrid This role cannot provide sponsorship, please do not apply if you are on a post-study Visa.