1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Social Media Manager
Hemel Hempstead (Hybrid – 50% of week in office, some travel to parks)
Annual salary + Bonus and Benefits
Are you ready to shape and elevate Haven’ssocial media presence? Haven, recently voted Best UK Travel Provider at The SunTravel Awards 2024, is looking for a Social Media Manager to lead socialinteractions, develop a creative organic strategy, and grow positive engagementwith holidaymakers and owners. Use your expertise to craft trend-driven contentand build a strong influencer strategy that drives results. Be the voice ofHaven, protect our brand reputation, and create a consistent identity acrossall channels.
Your Opportunity
To learn, develop and become an expertin a key area of the business by:
- Leading small team in developing, implementing and managing the organic social media strategy and influencer strategy, to meet business goals
- Collaborating across functions to ensure great, relevant, on-brand content is produced
- Ensuring community interactions are positive, timely and build brand reputation and consideration, whilst monitoring social sentiment
- Managing the social media agencies, ensuring content strategy is on-brand
- Providing regular reporting and insights to drive continuous improvement
What we’d like you to bring
- Advanced knowledge of social media – you can demonstrate building and improving brand engagement for a direct-to-consumer brand.
- Excellent knowledge of Facebook, Twitter, Instagram and TikTok and social media KPIs
- Hands-on experience of social media best practices and content management
- Experience of supervising more junior team members
- The ability to deliver creative content and come up with fresh ideas
Above all you should be a capable self-starter who can work at pace, someone who takes a sudden change ofpriority in their stride.
What’s In It For You?
- Holiday allowance that rises withservice, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and WarnerHotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporatebox at the O2 Arena ,London
- Exclusive discounts with corporatepartners
- Exciting career pathways, includingLearning and Development opportunities such as Apprenticeships andDegrees
- Enhanced family friendly policies andpay (eligibility criteria applied)
Who are we?
We’re part of an award-winning BourneLeisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautifulseaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Our people and the teams they form arethe backbone of a professional experience with us. At Haven, we takepride in our Breath of Fresh Air culture, which focuses on valuing andsupporting every team member. We prioritise openness and transparency in ourinteractions allowing our team members to be their authentic selves.
We operate a hybrid working model,meaning 50% of your working week will be spent at the office, occasionally onPark, or at external events.
What can you expect during therecruitment process?
The interview process will be up to 3stages and may contain a presentation or skills test, depending on the role. Pleasereach out if you need additional support or specific arrangements to enable youto perform to the fullest during this process.
Diversity, equity, and inclusion are atthe heart of who we are and what we do. Our commitment to these values isunwavering and they are central to our mission. We encourage applications fromall backgrounds, communities and industries and we are ready to discuss anyreasonable adjustments or flexibility that you may require, including whether arole can be part-time or a job-share.
We genuinely care about everycandidate's experience during the recruitment process and are here to providesupport where we can. If you require any assistance or reasonable adjustmentswhile applying, please don't hesitate to reach out to us at
