Vehicle Maintenance Controller Assistant – Oldbury

Company description

Vehicle Maintenance Controller Assistant - Permanent

Location – Oldbury (office based)

Salary : £30,500.00

Shifts : Start at 05:45 to 14:30 and 12:30 to 21:30 – two shifts. Working 5 days on and 3 days off.

Rotation of shifts 3 earlies and 2 lates.

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies.

As we continue to expand, diversify, and modernise, we're looking for you to join us as a Vehicle Maintenance Controller Assistant , and play a key part to our success!

This is the job

As our Vehicle Maintenance Control Assistant , you will assist with operating the AA commercial fleet.

Joining a close team of 8 other Assistants and supporting the Maintenance Controllers, you'll be working to proactively maintain compliance as well as optimising vehicle and patrol availability for the Recovery business.

You'll achieve this via effective daily planning and management of the available resources. You will also handle inbound and outbound calls with managers, patrols and suppliers, working to challenging deadlines in a busy operational environment.

What will I be doing?

• Completing daily vehicle compliance checks
• Analysing, populating and maintaining Systems and databases, following the set processes The AA has within the Recovery Operation Logistics department.
• You'll ensure that all legislative areas of fleet vehicle maintenance, and drivers' movements are in line with our commercial transport operation
• You will enable complete visibility of vehicles and people 24/7 for our AA Recovery Business
• Assisting and monitoring daily downtime management and control repairs progress with suppliers, escalation where appropriate
• You'll be supporting the Vehicle Maintenance controllers in returning vehicles back to operation to enable resource planning
• Liaising with AA Fleet and Enterprise Fleet departments with regards to vehicle locations, drivers, vehicle records and relevant documentation i.e. MOT Certificates and Servicing Records
• Supporting the team with all administration and paperwork, including, post outs, booking rooms, courses, communications etc.

What do I need?

• You'll be IT savvy and have proven experience with Microsoft Office applications such as Excel and Outlook
• Previous administration experience is a must, with examples of where you have demonstrated strong attention to detail and have had to manage changing priorities
• Excellent communication skills both written and on the telephone
• Experience of working in a Transport Office is desirable as is knowledge of Road Transport Regulations, and current legislation around vehicle maintenance

 

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 

 

• Diverse learning and development opportunities to support you to progress in your career 
• 23 days annual leave, plus 8 bank holidays 
• Free AA breakdown membership from day 1!
• Discounts on AA products including car and home insurance 
• Employee discount scheme including great discounts on healthcare, shopping, holidays and more 
• Work save pension scheme with up to 7% employer contribution 

• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
• Company Funded Life Assurance

 

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.