Telematics Engineer (Field Based) – Gillingham

We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Gillingham and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role. Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos... To name a few! A Day in the Life of...Don’t just take our word for it, read Jack’s story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jack’s blog via the link here!What will you be doing? Ensure Microlise product portfolio is full integrated into our customer’s assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suiteCompleting survey visits and identifying suitable solutionsCompleting QA (quality assurance) visits on Microlise products and peripherals in customer assetsInventory managementResponsible for the upkeep and safety of your vehicle and all provided tools /equipmentLiaise with customers at all levelsProvide support to your peers and contractor resource where requiredEnsure administration is concise, accurate and professionalAdhere to all internal process and proceduresReport on statistical information when requiredWhat are we looking for?Demonstrable experience in a similar role; auto electrics and/or telematicsFull UK Driving LicenceExperience of working to Service Level Agreements and Operational SchedulesUnderstanding of vehicle wiring diagrams and ability to interpret theseEvidence of strong customer service skills with a professional approachGood interpersonal and communication skills, with the ability to adjust style to relevant audiencesBe able to work autonomously, solve problems independently and adhere to agreed processes Take pride in what you do ensuring quality and accuracyValid Passport for travelWorking PatternOur Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota. What’s in it for you?Full support and training to ensure you are well equipped to succeed in your roleCompany vehicle, shift allowance, laptop, mobile phone and tools provided Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward GatewayInvested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to WorkTM certified – We have been recognised by the global authority on workplace culture, so come be a part of our successBest Workplace in the UKTM for Development, Technology, Wellbeing and WomenRecruitment ProcessFor successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in! Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.Please note: The successful candidate’s job title will be Technical Hardware Engineer in line with our organisational structure.Salary Description: From £35,000, dependent on experience, plus company vehicleExact Location: Covering the Gillingham area, Gillingham, .