Lift Engineer – Customer Support

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Full time
Location: Chester
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Category:
Engineering Jobs Chester, England £30000 - £45000 per annum + Car + Benefits Permanent Apply Now Lift Engineer – Customer Support Lift Engineer – Technical SupportJob Type: PermanentLocation: North Wales, near ChesterPost Code: CH7 1APSalary: £25,000 to £30,000Start Date: ASAPAs a Lift Engineer – Customer Support you’ll be office based near Chester with a focus on lift industry product support and engineering.Main dutiesTechnical Customer support: * Maintain customer support with claims and analysis. Fully supporting external technical team via claims management and root cause analysis. * Support customer base with technical queries on mechanical, electrical and spare part products. * Manage individual time on project calls/technical support in accordance with internal & ISO procedures. * To become conversant and competent with the current IT platforms including the CRM and ERP systems.Qualities required * You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels. * Knowledge of controller and signalisation is essential. * Full UK driving licence. * Previous experience in the Lift / Elevator Engineering field is preferred. * Qualification in an electronic/engineering discipline or industry specific qualifications.The role will suit individuals currently working as Lift Engineer – Customer Support, Technical Support Engineer – Lifts, Customer Support Engineer and be living within a commutable distance of Chester, North Wales, Rhyl, Oswestry, Denbigh or be willing to relocate.Please forward your CV by clicking Apply Now!

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