Workplace Facilities Manager

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together.Role description:Arcadis is looking to hire a Workplace Facilities Manager to be the first contact point for the business and are required to provide advice on the interpretation and application of Arcadis policies in their role, or deliver complex technical work. The new hire will be Responsible for managing day-to-day duties of offices.The role is to cover the Southwest UK as a Workplace Facilities Manager. Interested applicants will need facilities management experience and must be able to travel.This role can be based in either Bristol or Cardiff. It will be also required to travel to Exeter and Plymouth.This will be 12 Months Fixed Term Contract role. Role accountabilities: Resolve operational day-to-day problems in own area of specialism (HR, Finance, IT, etc.) referred from other functions of the business, ensuring an efficient and high-quality service is extended to all internal clients Contribute to budgetary planning and provide reports and commentary to support the management and control of project budgets and to optimise business performance Contribute to a range of internal projects and work with senior specialists to ensure programmes of work are undertaken and project milestones are met Identify and comply with the main principles, including legal and regulatory controls, relevant to Arcadis policies that govern work practices Monitor business processes in own area of specialism in order to identify opportunities for improvement Review and analyse customer service levels using standard reporting tools and highlight discrepancies against expected level of service Build trusted relationships with internal customers to ensure appropriate quality and service Provide detailed procedural advice on own area of specialism to internal clients to ensure that internal standards are adhered to Meeting rooms and room bookings management Possess the skills and experience to ensure all Arcadis offices are managed on a day-to-day basis in accordance with SHE, and FM good practice This involves contractor appointment and contractor management in delivery of FM and statutory compliance Qualifications & Experience: BIFM Level 3 or above qualification Previous relevant experience in office or facilities management or similar DSE qualification IOSH management safety Effective research, data gathering and analysis skills Proficient in desktop applications (e.g. MS Word, Excel, PowerPoint) Good interpersonal and communication skills Effective time management skills Experience of managing small projects