Senior Operations Support Administrator

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Part time
Location: London
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Category:
This role could be based at the following office locations: Clapham Park (SW2 4UX), Farringdon (EC1N 8JS) or Chalkhill (HA9 9FX),Our Metworks service is responsible for responsive repairs and planned works and you will support the Director by carrying out a range of duties including;- Booking training courses with approved suppliers- Creating and issuing log joining instructions for delegates- Issuing training registers to training providers, reconcile to delegate lists and add attendance to training records- Maintaining training records, monitoring renewal dates to ensure all certification remains in date- Scanning, filing and issuing certificates- Maintaining details of holidays and other absence on the Metworks staff spreadsheet- Ensuring all documentation is recorded and sent to HR- Entering monthly OOH and O/T payments and send to Payroll- Preparing recruitment documentation- Assisting with recruitment and induction activities- Controlling the issuing of keys to company vehicles and maintaining user records to enable all vehicle usage to be traceable- Recording weekly vehicle checks, producing compliance reports for action by supervisors- Helping to define Metworks business processes, drawing process maps and writing up procedures using the Metworks templatesWhat you'll need to succeed- Work to the highest professional and ethical standards to provide an excellent service- Strive for excellence in everything you do- Work cooperatively and supportively with all colleagues- Make clear decisions and deal positively with challenges- Communicate clearly with people inside and outside the company- Proficiency in Microsoft Excel, Word, Visio and using desktop PC software tools- Proven background in a customer service focused environment Please note :- we do not currently offer visa sponsorship.What’s in it for you?Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communitiesAn additional ‘Beliefs day’ once a year to have an extra a day offSupported family friendly approach with extended parental leaveEnhanced pension with matched contributions of up to 9%Option to buy or sell up to 5 days annual leave per yearLife assurance cover 3 x your salaryCycle2work schemeHybrid Working - Dependent on job role and departmentHealth cash plan scheme for your everyday healthcare needs which you can add your family members tooTenancy deposit – interest free loan to help with rental deposits and season Ticket loanAccess to extensive learning and training opportunities with Wisebox platformColleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleaguesCareer progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning supportEmployee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisationAbout usLearn more about our benefits and organisation by viewing our attached documentOur promiseHere at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- GenderEthnicityLGBTQ+DisabilityOur core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Industry: Non-profit Organizations
Employees: 1,001-5,000
Founded: 1959
Address: 77 Hatton Garden, London, England , GB, EC1N 8JS

MTVH is one of the UK’s largest housing associations. We believe everyone should have a decent home and the opportunity to live well. If you’re looking for a rewarding career in an organisation that puts people first, you've come to the right place. We’re a team of more than 1,800 colleagues dedicated to building more affordable homes and creating thriving communities across London, the South East, East Midlands and East of England. We also provide quality care and community regeneration services. People are at the heart of everything we do. That includes our own people too. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. With a national shortage of affordable housing and increasing demand for social care, there’s never been a more pressing need for the services we provide. So, if you care about communities and the people who live in them, why not build a worthwhile career with us?

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