Administrator

Job OverviewAdministrator, Northwich, Permanent, £23,500We are currently supporting an organisation in the heart of Northwich with the recruitment of a Business Support Administrator. They have a reputation for excellence and work across various sectors including Construction, Utilities Industrial and many more. Previous customer service and administration experience is required as you will be responsible for providing effective and efficient support to customers. Daily duties include… Handling and resolving telephone queriesDelivering excellent customer serviceEnsuring the implementation of training guides, policies, and proceduresMaintaining accurate training and development recordsOffering customer solutionsLiaising with training providersUndertaking quality checks i.e., proofreading documentations and monitoring customer satisfaction.Working to SLA’s The ideal candidate you should have strong communication and problem-solving skills, the ability to handle calls efficiently and to meet deadlines. Accuracy and attention to detail is key due to the nature of the business. the company offer free parking, 32 days annual leave (including bank holidays). If you are enthusiastic, organised, and have a passion for providing excellent customer service, then we would like to hear from you.For more information regarding this role, please call Nicola on 01270 251251 or forward your CV for consideration to . Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!