Independent Victim Advocate

Independent Victim AdvocateWe have the exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advisor- IVA) to join the team in North Yorkshire.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?If yes, then we'd love to hear from you. County/Borough North Yorkshire Office location Harrogate Full time/Part time Full time Hours per week 37.5 Hours Work schedule Monday to Friday, 9.00 am to 5.00 pm Basic Salary £26,010 per annum Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 20/11/2024 Ref No 5853 Documents (PDF, 239.54kb) What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your BirthdayPension with 5% employer contributionEnhanced sick pay allowances, maternity & paternity paymentsHigh Street, retail, holiday, entertainment & leisure discountsAccess to our financial wellbeing hub & salary deducted financeEmployee assistance programme & wellbeing supportOngoing training & support with opportunities for career development & progression About the role:This role is based in Harrogate, supporting victims living in the North Yorkshire areaAs an IVA you will: Work directly with adults and children who have been impacted by crime, assessing support needs and completing risk assessments, providing immediate and ongoing support and advocacy including home visits Provide information to the victim about their rights as outlined in the Victim’s Code of PracticeExplain processes and act as single point of contact throughout the victims journey in the criminal justice systemDevelop relationships with other organisations who support victims of crime You will be: a self-starter with good organisational & time management skillsan excellent communicatorable to work across teams & with external agencies to achieve goalscomfortable working in a digital environment & be able to use a range of IT equipment & programs.have an understanding of crime & the impact it has on individuals & communities