ADMINISTRATOR – CUSTOMER SOLUTIONS

Summary Full Time and Part Time opportunities An opportunity has arisen for an Administrator within our Customer Solutions Department in Haydock. This will involve providing administrative support, handling incoming calls, accurate completion of paperwork including post and effectively assisting in all aspects of the administration of the Operational Excellence Team. At Speedy, we want to help you develop and progress; but we’ll need you to demonstrate these skills and attributes for us to be able to support you…KEY RESPONSIBILITIESAsist in all aspects of the administration of the department and ensure they are followed effectively. Ensure all aspects of the onboarding process are in place for new Speedy & Partner starters i.e., access to the required internal systems. Book in training sessions with Learning & Development for all Speedy & Partner new starters Book in training sessions with the Training & Development Manager & the Training Support Co-Ordinator as required for the personnel. Booking in new supplier workshops for product knowledge Ad hoc administration duties as required. Liaising with all parts of Speedy to ensure internal and external customer satisfaction is exceeded. To promote effective communication with our Customers, Speedy business, and Suppliers. Make recommendations for process improvement and deliver training. Responsible for your personal continuous development by actively participating in the ongoing training programmes. Person SpecificationExcellent negotiation, interpersonal and communication skillsCapable of developing strong customer and supplier relationshipsCommitted and target/action focused.Can adapt to individual and operational change in a diverse and fast paced organisation.We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!What we offer:26 days holiday (plus bank holidays)Life assurancePension SchemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingVita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementSpeedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.