Data Operations Principal Administrator

Job summary Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilities required to deliver the best outcomes for citizens. Main duties of the job The Data Collection and Improvement (DCI) team deliver a support service to care providers with the aim to help them collect and improve the data they submit to NHS England.The team has 4 sections: Data Collection - Managing a large number of collections from several hundred providers and delivering submissions support across a range of data collection systemsData Coverage - Monitoring and supporting increased coverage across mandatory data collectionsData Improvement - Developing trusted relationships with providers to support improvements in the data submittedManagement Information - Sourcing, extracting and analysing data about collections to help DCI and other services evidence and maximise their impact. As a Data Operations Principal Administrator, you will play a key role within an allocated section. Duties specific to this role include: Responding to technical and administrative queries from providers and problem solving to find resolutionsSupporting providers to submit and improve data to NHS England across a range of data collections and systemsSupporting the delivery of provider-focussed services and processes for allocated collections, systems or data improvement projectsAssisting with the facilitation of national and/or regional engagement with providers, such as central communications and user groupsCollating and sharing feedback from providers to improve the data collected and our collection processes. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money. If you would like to know more or require further information, please visit Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website. Job description Job responsibilities This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar. Person Specification Knowledge Essential A broad level of Data Services subject matter expertise as required by the business area, with the ability to provide subject matter expertise to internal and external. Knowledge Essential An understanding of data set / data collection / data quality improvement development / data dissemination principles. Knowledge Essential An awareness of NHS information systems and data flows. Skills Essential Experience in successful delivery of data-related services in a large and complex organisation. Exprience Essential Experience of effective internal and external stakeholder management, building and maintaining relationships through excellent communication and the effective management of customer expectations. Education/Qualifications Essential Educated to post graduate degree level/ diploma or equivalent experience delivering operational services to customers