Global People Transformation Programmes Lead - Oracle & Service Now
Full-time Sports betting, gaming and interactive entertainment is changing, and we’re leading that change by putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. As a Global People Transformation Programmes Lead (Oracle and Service Now), you will be responsible for overseeing and leading the plan, governance, design, and successful rollout of complex Oracle and Service Now technology projects and programmes. You will be a strong leader who can convert strategic vision into a practical plan of delivery to maximise benefits to the business. You will be confident managing across multiple workstreams, coordinating various initiatives, ensuring alignment with business goals, and driving the successful execution of the programme(s). Your responsibilities will include direct and indirect management, coaching and development of project teams, ensuring the appropriate capability and capacity management across the team. You will develop and embed programme governance to ensure the right level of decision-making and control across the programme(s). Reporting to the Global Head of People Programmes and Analytics, you will be part of the People Services department. This role will be key in delivering our strategy and will demonstrate exceptional leadership and influencing skills, and the ability to collaborate effectively with cross-functional teams on a global scale. We are looking for someone with global expertise in managing complex HR transformation projects to challenge our assumptions and ways of working and see every challenge as an opportunity for improvement. What you will do Lead the Oracle HCM and/or Service Now transformation and associated modules. Design, develop and embed programme governance. Develop and implement comprehensive programme plans, including scope, objectives, timelines, and resource allocation. Lead and motivate project teams to achieve programme goals and deliverables. Coordinate and communicate with stakeholders to ensure alignment with programme objectives and expectations. Monitor programme progress and performance, identifying and addressing issues or risks as they arise. Conduct regular project reviews and evaluations to assess effectiveness and identify areas for improvement. Manage programme budgets as needed and resource utilisation to ensure financial objectives are met. Foster a culture of collaboration, innovation, and continuous improvement within the programme team. Prepare and present regular status reports and updates to senior management and stakeholders. Ensure compliance with organisational policies, procedures, and regulatory requirements. Provide mentoring, guidance, and development support to project team members to enhance their skills and capabilities. Qualifications Professional qualification in Portfolio or Programme Management (e.g. MSP or other). Technology savvy, self-starter with strong business insight and judgment to navigate ambiguity and lead through change in a fast-paced environment with strong written and oral communication skills. Proven experience as a Programme Manager/lead, managing large-scale, complex business and technical programmes and projects from initiation to completion across a global landscape. Working knowledge of HCM and enterprise resource planning (ERP) platforms and data/integration projects - preferably Oracle HCM. Proficiency in project management methodologies and tools to effectively plan, execute, and monitor global payroll programs. Experience in leading cross-functional teams and managing complex projects is essential. Excellent communication and interpersonal skills to collaborate with diverse stakeholders, including HR, finance, legal, IT, external vendors, and local authorities. This involves the ability to build strong relationships, manage expectations, and negotiate effectively. Experience in managing change processes associated with implementing and redeploying HCM systems or processes. This includes communication, training, and fostering a culture of adaptability and continuous improvement. Strong analytical skills to assess compliance requirements, identify risks, and implement controls to mitigate them. This includes staying updated on regulatory changes and ensuring adherence to data privacy standards. Experience in direct and indirect line management, and matrix management cross-functionally. Excellent organisational and problem-solving abilities, with attention to detail and a focus on results. A meticulous approach to data accuracy and quality assurance, with the ability to identify discrepancies and ensure compliance with established standards. Advantageous: People Function background - experience within People Operations or Service Delivery. Experience with other HR systems outside HCM (e.g. Service Now, Applicant Tracking Systems). Experience working in a large, global tech company or other fast-paced environments. At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: A regular bonus Pension 25 Days annual leave + Bank holidays A stake in our success through our ShareSave scheme Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
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Full-time Sports betting, gaming and interactive entertainment is changing, and we’re leading that change by putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. As a Global People Transformation Programmes Lead (Oracle and Service Now), you will be responsible for overseeing and leading the plan, governance, design, and successful rollout of complex Oracle and Service Now technology projects and programmes. You will be a strong leader who can convert strategic vision into a practical plan of delivery to maximise benefits to the business. You will be confident managing across multiple workstreams, coordinating various initiatives, ensuring alignment with business goals, and driving the successful execution of the programme(s). Your responsibilities will include direct and indirect management, coaching and development of project teams, ensuring the appropriate capability and capacity management across the team. You will develop and embed programme governance to ensure the right level of decision-making and control across the programme(s). Reporting to the Global Head of People Programmes and Analytics, you will be part of the People Services department. This role will be key in delivering our strategy and will demonstrate exceptional leadership and influencing skills, and the ability to collaborate effectively with cross-functional teams on a global scale. We are looking for someone with global expertise in managing complex HR transformation projects to challenge our assumptions and ways of working and see every challenge as an opportunity for improvement. What you will do Lead the Oracle HCM and/or Service Now transformation and associated modules. Design, develop and embed programme governance. Develop and implement comprehensive programme plans, including scope, objectives, timelines, and resource allocation. Lead and motivate project teams to achieve programme goals and deliverables. Coordinate and communicate with stakeholders to ensure alignment with programme objectives and expectations. Monitor programme progress and performance, identifying and addressing issues or risks as they arise. Conduct regular project reviews and evaluations to assess effectiveness and identify areas for improvement. Manage programme budgets as needed and resource utilisation to ensure financial objectives are met. Foster a culture of collaboration, innovation, and continuous improvement within the programme team. Prepare and present regular status reports and updates to senior management and stakeholders. Ensure compliance with organisational policies, procedures, and regulatory requirements. Provide mentoring, guidance, and development support to project team members to enhance their skills and capabilities. Qualifications Professional qualification in Portfolio or Programme Management (e.g. MSP or other). Technology savvy, self-starter with strong business insight and judgment to navigate ambiguity and lead through change in a fast-paced environment with strong written and oral communication skills. Proven experience as a Programme Manager/lead, managing large-scale, complex business and technical programmes and projects from initiation to completion across a global landscape. Working knowledge of HCM and enterprise resource planning (ERP) platforms and data/integration projects - preferably Oracle HCM. Proficiency in project management methodologies and tools to effectively plan, execute, and monitor global payroll programs. Experience in leading cross-functional teams and managing complex projects is essential. Excellent communication and interpersonal skills to collaborate with diverse stakeholders, including HR, finance, legal, IT, external vendors, and local authorities. This involves the ability to build strong relationships, manage expectations, and negotiate effectively. Experience in managing change processes associated with implementing and redeploying HCM systems or processes. This includes communication, training, and fostering a culture of adaptability and continuous improvement. Strong analytical skills to assess compliance requirements, identify risks, and implement controls to mitigate them. This includes staying updated on regulatory changes and ensuring adherence to data privacy standards. Experience in direct and indirect line management, and matrix management cross-functionally. Excellent organisational and problem-solving abilities, with attention to detail and a focus on results. A meticulous approach to data accuracy and quality assurance, with the ability to identify discrepancies and ensure compliance with established standards. Advantageous: People Function background - experience within People Operations or Service Delivery. Experience with other HR systems outside HCM (e.g. Service Now, Applicant Tracking Systems). Experience working in a large, global tech company or other fast-paced environments. At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: A regular bonus Pension 25 Days annual leave + Bank holidays A stake in our success through our ShareSave scheme Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
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