Job Description
D365 CE Support Analyst
My client is seeking a skilled, experienced Dynamics 365 CE Support Analyst to join their growing internal team providing essential application support to their users.
The successful candidate needs to have a background in 2nd/3rd line support within a D365 CE/CRM environment, excellent communication skills, and an enthusiastic, analytic approach to resolving issues.
Role & Responsibilities
Deliver exceptional 2nd + 3rd line operational support to users on D365 CRM + Power Platform. Well versed in Power apps (model driven + canvas). Ability to liaise with cross-functional teams, working closely with developers in particular on small changes + enhancements to the system. Identify potential issues and prevent escalations through delivering continuous system improvements.
Skills & Qualifications
Experience working on Dynamics 365 CE/CRM - Customer Service Module (preferable but not essential). Knowledge of Power Platform/Power Automate - Skilled with customization and system configuration. Proven background in resolving 2nd/3rd line support tickets within D365 environment.
Benefits
Competitive Salary - Up to £60k dependent on experience. Flexible, Hybrid working model. Life assurance, enhanced pension contributions, and more.
Apply Today!
#J-18808-Ljbffr
D365 CE Support Analyst
My client is seeking a skilled, experienced Dynamics 365 CE Support Analyst to join their growing internal team providing essential application support to their users.
The successful candidate needs to have a background in 2nd/3rd line support within a D365 CE/CRM environment, excellent communication skills, and an enthusiastic, analytic approach to resolving issues.
Role & Responsibilities
Deliver exceptional 2nd + 3rd line operational support to users on D365 CRM + Power Platform. Well versed in Power apps (model driven + canvas). Ability to liaise with cross-functional teams, working closely with developers in particular on small changes + enhancements to the system. Identify potential issues and prevent escalations through delivering continuous system improvements.
Skills & Qualifications
Experience working on Dynamics 365 CE/CRM - Customer Service Module (preferable but not essential). Knowledge of Power Platform/Power Automate - Skilled with customization and system configuration. Proven background in resolving 2nd/3rd line support tickets within D365 environment.
Benefits
Competitive Salary - Up to £60k dependent on experience. Flexible, Hybrid working model. Life assurance, enhanced pension contributions, and more.
Apply Today!
#J-18808-Ljbffr
