Senior Employee Relations Manager

This advertiser has chosen not to accept applicants from your region. Key Responsibilities: Lead and manage a personal case load and/or projects, drawing on relevant expertise to resolve complex issues and manage business risk. Lead, coach, and develop a diverse team to consistently provide high quality, timely, and effective HR/ER advice and support to the business in line with the company people plan. Deliver a company wide HR service line including associated data management, provider management, legal compliance and delivery of supporting employee communications. Lead the consistent delivery of high-quality HR/ER advice to customers, working to agreed SLAs and driving a customer-centric service and culture of continuous improvement and process optimisation. Set direction and develop a shared understanding of individuals’ roles in delivering the AWE vision and strategy. Enable the performance and results of the team, ensuring that team members have the capabilities to get the work done now and in the future. Manage demand from the business and identify resources. Lead and deliver a defined HR service to support the needs of the business; work with each Head of HR CoE’s to ensure that at all times they are legally compliant, relevant, timely, and reflect AWE’s needs and industry best practice. Provide data, undertake expert analysis, research, and make recommendations on HR solutions. Facilitate the creation and management of reports to track key measures of success. Align AWE processes, policies, and practices to keep in line with best practice and legal requirements to deliver improvements and build momentum for change, challenging existing processes if they inhibit improvement. Build relationships with external related organisations in order to maintain legal and regulatory compliance and best practice. Maintain and promote high personal standards in environment, safety, health, security, and quality, and be a great team player. Qualifications: Strong Employee Relations experience with a proven track record in a previous HR role, particularly in dealing with numerous and highly complex Employee Relations cases. Chartered member of the CIPD or a relevant degree/NVQ level 7 equivalent in Human Resource Management or similar. Experience of working within a unionised environment. Demonstrates a strong commercial approach and understanding of business needs. Experience in the development and delivery of manager up-skilling both individually and through workshops/formal development interventions. Up to date Employment Law knowledge and practical application of legislation. Passionate about customer service and delivering professional HR support to the business. Capability to establish professional credibility quickly. Experience in coaching and influencing line managers and senior business leaders. Strong time management, organisation, and prioritisation skills, with the ability to work under pressure and meet deadlines. Strong analytical and diagnostic skills. Resilient, adaptable, and flexible. Excellent written and verbal communication skills, with the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.

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