Job Description Conduct daily briefings, supervise and train staff in day-to-day laundry operations.
Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.
Ensure all guest requests are promptly attended to.
Record guests and staff laundry lists accurately.
Post bills accurately and in a timely manner.
Process all departmental paperwork.
Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering.
Ensure that team members are using laundry equipment properly and keeping them in good condition.
Keep a strict control and record of items sent for laundering by staff members.
Assist Executive Housekeeper in assessing team members’ attendance and performance.
Qualifications Primary school education.
Good oral proficiency in the English language.
Minimum 2 years of experience in a similar capacity.
Ability to speak other languages and basic understanding of local languages will be an advantage.
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