Business Operation Manager, Sales tools and systems
Sector:
Sales and Business Development Role:
Manager Contract Type:
Permanent Hours:
Full Time DESCRIPTION
Amazon Freight product allows Shippers to use Amazon's transportation network to transport products in bulk across Europe. This is an innovative technology-driven solution for the shipping needs of small and large businesses and is scaling rapidly as an offering. Amazon Freight is a part of the Amazon Transportation Services organization in Europe which is a cutting-edge supply chain technology organization responsible for many of Amazon's best-in-class logistics offerings.
We are looking for a result-driven, creative thinker who is detail-oriented, analytical, innovative, and customer-obsessed Systems Manager to join our fast-paced dynamic team.
The ideal candidate thrives in a fast-paced environment, is comfortable with CRM's uses and functions, enjoys the challenge of highly complex business contexts, and is passionate about scaling businesses. Key job responsibilities
Work with stakeholders to deliver Salesforce requirements which are both of a high standard and to specification. Develop a robust prioritization methodology to ensure requirements are tracked, delivered, and stakeholders have a clear view of the roadmap. Work alongside the Marketing Team to develop customer journeys and support Pardot development. Develop User Acceptance Testing scripts and chair training sessions. Work alongside our North American Salesforce Team to deliver quality integrations to add value for our customers. Gather and translate User Stories into tangible requirements. Design, develop, and optimize Salesforce flows to automate complex business processes, enhance user productivity, and improve data accuracy across the platform. Build Reporting Mechanisms via Salesforce. Exhibit entrepreneurial spirit by navigating complex security and compliance roadblocks to implement effective Salesforce solutions, adapting to Amazon's constantly evolving and rigorous security landscape. BASIC QUALIFICATIONS
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field. Experience with sales CRM tools such as Salesforce or similar software. Experience using Microsoft Excel to manipulate and analyze data. Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent. Experience with Salesforce (Sales Cloud, Service Cloud, Account Engagement/Pardot) and Sales tools. PREFERRED QUALIFICATIONS
Experience working within a high-growth, technology company. Experience in finance, business management, and sales operations. Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation - Salesforce Certified Administrator ADM-201 / ADM-211. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon's accommodations page for more information.
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Sector:
Sales and Business Development Role:
Manager Contract Type:
Permanent Hours:
Full Time DESCRIPTION
Amazon Freight product allows Shippers to use Amazon's transportation network to transport products in bulk across Europe. This is an innovative technology-driven solution for the shipping needs of small and large businesses and is scaling rapidly as an offering. Amazon Freight is a part of the Amazon Transportation Services organization in Europe which is a cutting-edge supply chain technology organization responsible for many of Amazon's best-in-class logistics offerings.
We are looking for a result-driven, creative thinker who is detail-oriented, analytical, innovative, and customer-obsessed Systems Manager to join our fast-paced dynamic team.
The ideal candidate thrives in a fast-paced environment, is comfortable with CRM's uses and functions, enjoys the challenge of highly complex business contexts, and is passionate about scaling businesses. Key job responsibilities
Work with stakeholders to deliver Salesforce requirements which are both of a high standard and to specification. Develop a robust prioritization methodology to ensure requirements are tracked, delivered, and stakeholders have a clear view of the roadmap. Work alongside the Marketing Team to develop customer journeys and support Pardot development. Develop User Acceptance Testing scripts and chair training sessions. Work alongside our North American Salesforce Team to deliver quality integrations to add value for our customers. Gather and translate User Stories into tangible requirements. Design, develop, and optimize Salesforce flows to automate complex business processes, enhance user productivity, and improve data accuracy across the platform. Build Reporting Mechanisms via Salesforce. Exhibit entrepreneurial spirit by navigating complex security and compliance roadblocks to implement effective Salesforce solutions, adapting to Amazon's constantly evolving and rigorous security landscape. BASIC QUALIFICATIONS
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field. Experience with sales CRM tools such as Salesforce or similar software. Experience using Microsoft Excel to manipulate and analyze data. Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent. Experience with Salesforce (Sales Cloud, Service Cloud, Account Engagement/Pardot) and Sales tools. PREFERRED QUALIFICATIONS
Experience working within a high-growth, technology company. Experience in finance, business management, and sales operations. Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation - Salesforce Certified Administrator ADM-201 / ADM-211. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon's accommodations page for more information.
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