Technical Services Manager

Our University Ravensbourne University London is an innovative, industry-focused university located at the heart of London's newest creative community on the Greenwich Peninsula. We're champions of creativity and collaboration, dedicated to giving our learners the specialist skills and opportunities they need for outstanding careers in digital media and design. The Role At Ravensbourne, we are looking for a Technical Services Manager (Hard Services) to join our Estates and Facilities team. The role reports to the Head of Estates & Facilities. Are you an experienced individual who is self-motivated, organised, collaborative, and a natural leader? Join us on our exciting journey of expansion. You will be responsible for all aspects of the day-to-day delivery of the 'Hard FM' functions, including technical services, engineering maintenance, minor works, and mechanical, electrical, and infrastructure projects. This will include assuring all Statutory Compliance, PPM plans, policies, and plans are managed and reviewed on a regular basis. Responsibilities Lead and overall line manage the in-house technical services staff and administration and incorporate outsourced hard FM staff into the team. Ensure suitable and appropriate health and safety management systems are in place to control the work of contractors, outsourced service providers, and in-house technical staff. This should include documents such as risk assessments, method of work statements, and permits to work. Maintain the accuracy and effectiveness of the CAFM (Computer Aided Facilities Management) system used by the University and ensure the Asset Register is up to date. Work to ensure the mechanical, electrical, civil, and fire safety systems within the building are 'fit for purpose' at all times. Enhance the campus experience for students and staff by actively seeking and proposing ways to innovate and improve service delivery. Develop and implement comprehensive and effective strategies, policies, systems, processes, and guidance documents relating to facilities functions. The Candidate You have professional experience and demonstrable knowledge of mechanical and electrical services, fault finding, and repairs to installations in large commercial buildings. Experience of working in an environment that includes developing and maintaining key working relationships with senior leadership, contracted service providers, staff, and students will be an advantage. We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve. We particularly welcome applications from male and ethnic minority candidates as they are under-represented at this level in this area.

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