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Our stunning care home Grappenhall Manor Care Centre is a purpose-built 70 bed care facility situated in Warrington, Cheshire. The home provides the highest standards of safety, comfort, and care to residents with a variety of care needs. We offer residential, nursing, and dementia care. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care, and wellbeing of our residents.
We are seeking to appoint a kind, caring, and motivated Head of Hospitality to join our team. This role involves organizing the Hospitality Assistants and Care Assistants to ensure a smooth and efficient dining experience for our residents. Responsibilities include dining room preparation, cleanliness, and ensuring meals are served in a timely and presentable manner. This is an exciting role leading a team of Hospitality Assistants, including managing rotas, training, and supervisions. We have a 40-hour contract available with an hourly rate of £12.44! Shift times are 0800-1900, with alternate weekend working.
Role Responsibilities:
Ensure there is a provision of high standard of hospitality service. Support and assist visitors. Inform the Chef of any individual requirements of residents. Follow cleaning schedules and procedures, as per company HACCP. Ensure that all training given is adhered to. Ensure records and reports are properly written up e.g. cleaning schedules, work sheets, fridge temperatures, and that all HACCP paperwork is completed. Manage, allocate duties, and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift. Coach staff and participate in ongoing development of staff. Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with. Skills and Experience Required:
Dining or Restaurant Supervisor experience is essential. Previous experience working in a care setting is desirable. Ability to effectively communicate with other members of the team is essential. Participation in activities organized in the Home is essential. The Benefits:
Opportunities to progress through our career paths into more senior and management roles. Bank holiday and overtime enhancements. 5.6 weeks annual leave per annum. Paid DBS. Uniform provided. Paid training. Refer a friend referral scheme for selected roles. Excellent induction programme for new starters. A rewarding career with lots of opportunities to progress within the company. Ongoing support and training for nationally recognized qualifications. A competitive rate of pay. Cycle to work scheme. Wellbeing programmes. Recognition awards - employee of the month and golden tickets. Ongoing career development. Travel plan - walk or ride a bike and get a free meal that day. Christmas Bonuses. Pension scheme. HASTEE - access to your money as you earn (pay advance). This position is subject to a DBS check.
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Ensure there is a provision of high standard of hospitality service. Support and assist visitors. Inform the Chef of any individual requirements of residents. Follow cleaning schedules and procedures, as per company HACCP. Ensure that all training given is adhered to. Ensure records and reports are properly written up e.g. cleaning schedules, work sheets, fridge temperatures, and that all HACCP paperwork is completed. Manage, allocate duties, and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift. Coach staff and participate in ongoing development of staff. Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with. Skills and Experience Required:
Dining or Restaurant Supervisor experience is essential. Previous experience working in a care setting is desirable. Ability to effectively communicate with other members of the team is essential. Participation in activities organized in the Home is essential. The Benefits:
Opportunities to progress through our career paths into more senior and management roles. Bank holiday and overtime enhancements. 5.6 weeks annual leave per annum. Paid DBS. Uniform provided. Paid training. Refer a friend referral scheme for selected roles. Excellent induction programme for new starters. A rewarding career with lots of opportunities to progress within the company. Ongoing support and training for nationally recognized qualifications. A competitive rate of pay. Cycle to work scheme. Wellbeing programmes. Recognition awards - employee of the month and golden tickets. Ongoing career development. Travel plan - walk or ride a bike and get a free meal that day. Christmas Bonuses. Pension scheme. HASTEE - access to your money as you earn (pay advance). This position is subject to a DBS check.
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