Deputy Head of Patient Safety and Quality Assurance
Cardiff and Vale University Health Board
Are you passionate about patient safety? Do you want to be part of a dedicated and motivated team striving for excellence and driving Health Board-wide improvements and initiatives? If so, you will be excited to see this new role within the corporate Patient Safety and Quality team. Main duties of the job
The successful candidate will support the Clinical Board and Directorate Management teams, and work closely with clinical teams, supporting them to deliver their patient safety priorities. A large part of the role will be ensuring that learning and improvements occur from patient safety incidents with the aim of reducing future risk and helping make care safer, whilst ensuring that patients, their families, and staff are supported. The post holder will also lead the Clinical Audit and Quality Assurance team, focusing on learning and improving from local and national audits and NICE guidance. They will provide a senior manager lead for clinical risk and patient safety across the UHB, offering support and guidance to all levels of staff working within the organisation. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us
Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is
"Living Well, Caring Well, Working Together",
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification
Qualifications
Educated to masters level or equivalent level of knowledge and experience. Evidence of recent personal development at senior management level. Relevant professional qualification. Project Management e.g. PRINCE 2 or similar. Coaching qualification or experience. Improvement science qualification e.g. IQT Silver. Experience
Demonstrable experience in the management and successful, quantifiable delivery of improvement programmes using QI methodology. Significant experience of working at a senior level in a large, complex organisation. Experience of delivering training. Experience of partnership working and stakeholder management. Significant experience of working at a senior level within the NHS or related organisation. Experience of working within a corporate environment. Proven track record of delivering improvements in line with organisational strategy. Experience of writing or contributing to large public-facing documents. Experience of analysing data to support and deliver quality improvement e.g. run charts, SPC, Pareto. Skills
Proven leadership skills. The ability to devise project plans and work programmes. Well-developed interpersonal skills with ability to work with a wide range of professionals; fostering collaboration and a participatory approach. Highly developed communication skills including report writing and presentation of highly complex or sensitive information. Ability to deal with confidential issues in a professional and sensitive manner. Persuading and influencing skills. Ability to deliver key messages to a range of stakeholders, some at very senior level. Demonstrable capacity to identify problems in order of importance and develop actions to address these. Prioritisation skills - able to work to tight deadlines. Ability to move between big picture and detail. Highly developed keyboard skills. Ability to teach and support others in quality improvement principles, techniques and tools. Ability to design development programmes for teams and individuals. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Skills for managing relationships with a range of different stakeholders. Creative skills to support, for example, the development of the intranet pages, newsletters and training packages. Coaching skills. Personal Qualities
Self-motivated and able to motivate and influence others. Able to work independently and as part of a team. Self-aware with good emotional intelligence. Personal resilience. Ability to operate in a value-driven style consistent with the values of the UHB. Needs to have a thorough understanding of and commitment to equality opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems. Ability to work effectively in a highly complex and continually changing environment. Comfortable with uncertainty and ambiguity and able to work within this environment. Ability to work under pressure to demanding timetables. Understands the need to deliver short-term priorities and achieve long-term goals with a sense of balance. Displays innovative and lateral-thinking. Clear leadership skills, influencing and team building skills. Ability to work effectively with and gain and retain confidence of clinicians, managers and other staff. Ability to negotiate and influence change processes. Experience and skills in developing and analysing process and outcome measures. Experience in development of joint projects and interdepartmental integrated working. Demonstrable ability to communicate effectively using excellent communication skills, including strong report writing and presentation skills. Able to write project documents and complex reports for a range of audiences. Excellent strategic thinking, analytical and problem solving expertise. Ability to perform and deliver under pressure, including dealing with complex and contentious issues in a hostile environment. Highly developed interpersonal skills, a natural facilitator. Highly developed judgement and decision making skills. Ability to motivate others to high levels of performance. Other
Ability to work at multiple sites and travel between them. Ability to speak/understand Welsh. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Cardiff and Vale University Health Board
Are you passionate about patient safety? Do you want to be part of a dedicated and motivated team striving for excellence and driving Health Board-wide improvements and initiatives? If so, you will be excited to see this new role within the corporate Patient Safety and Quality team. Main duties of the job
The successful candidate will support the Clinical Board and Directorate Management teams, and work closely with clinical teams, supporting them to deliver their patient safety priorities. A large part of the role will be ensuring that learning and improvements occur from patient safety incidents with the aim of reducing future risk and helping make care safer, whilst ensuring that patients, their families, and staff are supported. The post holder will also lead the Clinical Audit and Quality Assurance team, focusing on learning and improving from local and national audits and NICE guidance. They will provide a senior manager lead for clinical risk and patient safety across the UHB, offering support and guidance to all levels of staff working within the organisation. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us
Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is
"Living Well, Caring Well, Working Together",
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification
Qualifications
Educated to masters level or equivalent level of knowledge and experience. Evidence of recent personal development at senior management level. Relevant professional qualification. Project Management e.g. PRINCE 2 or similar. Coaching qualification or experience. Improvement science qualification e.g. IQT Silver. Experience
Demonstrable experience in the management and successful, quantifiable delivery of improvement programmes using QI methodology. Significant experience of working at a senior level in a large, complex organisation. Experience of delivering training. Experience of partnership working and stakeholder management. Significant experience of working at a senior level within the NHS or related organisation. Experience of working within a corporate environment. Proven track record of delivering improvements in line with organisational strategy. Experience of writing or contributing to large public-facing documents. Experience of analysing data to support and deliver quality improvement e.g. run charts, SPC, Pareto. Skills
Proven leadership skills. The ability to devise project plans and work programmes. Well-developed interpersonal skills with ability to work with a wide range of professionals; fostering collaboration and a participatory approach. Highly developed communication skills including report writing and presentation of highly complex or sensitive information. Ability to deal with confidential issues in a professional and sensitive manner. Persuading and influencing skills. Ability to deliver key messages to a range of stakeholders, some at very senior level. Demonstrable capacity to identify problems in order of importance and develop actions to address these. Prioritisation skills - able to work to tight deadlines. Ability to move between big picture and detail. Highly developed keyboard skills. Ability to teach and support others in quality improvement principles, techniques and tools. Ability to design development programmes for teams and individuals. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. Skills for managing relationships with a range of different stakeholders. Creative skills to support, for example, the development of the intranet pages, newsletters and training packages. Coaching skills. Personal Qualities
Self-motivated and able to motivate and influence others. Able to work independently and as part of a team. Self-aware with good emotional intelligence. Personal resilience. Ability to operate in a value-driven style consistent with the values of the UHB. Needs to have a thorough understanding of and commitment to equality opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems. Ability to work effectively in a highly complex and continually changing environment. Comfortable with uncertainty and ambiguity and able to work within this environment. Ability to work under pressure to demanding timetables. Understands the need to deliver short-term priorities and achieve long-term goals with a sense of balance. Displays innovative and lateral-thinking. Clear leadership skills, influencing and team building skills. Ability to work effectively with and gain and retain confidence of clinicians, managers and other staff. Ability to negotiate and influence change processes. Experience and skills in developing and analysing process and outcome measures. Experience in development of joint projects and interdepartmental integrated working. Demonstrable ability to communicate effectively using excellent communication skills, including strong report writing and presentation skills. Able to write project documents and complex reports for a range of audiences. Excellent strategic thinking, analytical and problem solving expertise. Ability to perform and deliver under pressure, including dealing with complex and contentious issues in a hostile environment. Highly developed interpersonal skills, a natural facilitator. Highly developed judgement and decision making skills. Ability to motivate others to high levels of performance. Other
Ability to work at multiple sites and travel between them. Ability to speak/understand Welsh. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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