Deputy Director of Nursing, Quality & Governance
We are delighted to offer a fantastic opportunity to help lead the nursing profession and oversee the quality and safety of care in our organisation. We are seeking a driven/inspirational nurse with a proven track record of providing progressive/innovative clinical leadership. The successful candidate will be motivated to work in a national organisation whose ambition is to provide the highest quality of care to the population of Wales. An exceptional candidate, passionate about nursing, quality & governance, can provide strong, visible leadership, with a track record of working with a wide range of partner agencies. Innovative & dynamic in their approach, the postholder will be skilled at building relationships at all levels and support/motivate staff in this complex and demanding field of practice. Demonstrating a high level of interpersonal & communication skills, including the application of tact & diplomacy in challenging situations is essential for this role. Working with the Executive Director of Quality & Nursing (EDQN) to provide board-level assurance that services within the Trust are being provided in accordance with the relevant legislation and professional requirements. The role requires strong professional leadership with the highest level of interpersonal and communication skills to enable and empower all staff to develop best practice and inspire progressive change. Main duties of the job
Working in partnership with key partners internally/externally to strategically influence & support the development/advancement of nursing. Represent the Trust on the all-Wales Deputy Directors of Nursing Peer Group & contribute to the associated work plan as required. A key clinical leadership position responsible for driving forward high-quality evidence-based care for sustainable change, transformation & improvement to enhance patient experience & outcomes, contributes to population health & optimises efficiencies across NHS Wales. Work with the Executive Director to develop the Trust's approach to value-based healthcare/health economics informed approaches to quality improvement/service evaluation, including through quality & equality impact assessments. Accountable for all aspects of nursing services i.e. professional practice, workforce, delivery of high-quality evidence-based care & financial performance through culture, strategy, people & resource management. Provide clinical leadership, be a professional visible role model for nurses. Ensure that professional standards are maintained & will drive forward innovation & continuous learning & foster a culture of multi-disciplinary & professional working. Highly effective in this senior clinical/strategic nurse leadership role, lead and manage several teams. Responsible for the successful delivery of an extensive portfolio to ensure that the Trust is delivering in all aspects for which they are accountable. About us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high-quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Person Specification
Qualifications and Knowledge
Registered Nurse (NMC) Master's level in relevant health-related degree or appropriate equivalent experience Evidence of ongoing continuous professional development Advanced specialist knowledge across leadership, service development, clinical, and quality domains. Ability to understand and analyse data such as clinical outcomes, patient harm, and performance data. Cognisant of the socio-economic and political environment in Wales. PhD. Experience
Extensive post-registration experience including working at Board level and evidence of having operated across a wide range of complex clinical settings Highly specialist knowledge and experience in all areas of function Proven ability to work in complex situations with many differing partners including patients and families Extensive experience with dealing with emotional and distressing situations Considerable experience at working at a national level and working across organisations and boundaries Track record of sound financial management combined with experience of developing effective business cases to secure additional funding as required Demonstrable achievement in influencing colleagues to deliver targets and maintain performance Demonstrable achievement in advancing and developing clinical services Able to challenge across professional and organisational boundaries Evidence of managing change through redesign Evidence of performance reviews Evidence of chairing national meetings, organising committee work programmes, and projects Role modelling professional conduct, openness, and inclusion Encouraging innovative thinking in self and others Working under pressure, demonstrating resilience, confidence, and self-belief in these situations Meeting tough deadlines and managing conflicting priorities Working on own initiative to deliver Trust Policies and guidelines Adapting leadership style and communication style to suit the situation and person(s) Demonstrating a commitment to the values and principles of a public service - health and social care in particular Writing concise reports Problem solving on own initiative Effective working without supervision Effectively managing change Able to demonstrate clinical work in a variety of practice settings Formal management training Appreciation of wider healthcare management Skills and Attributes
In-depth knowledge of the legislation and regulations in relation to all areas of portfolio and functions Understands approaches to continuous quality improvement Understanding of the NHS, infrastructure, NHS Policy, and context Understanding of the NHS Safety and Quality agenda Proven track record in developing clinical policy and procedure Able to communicate effectively with patients and explain healthcare choices simply and clearly Able to engage effectively with staff and stakeholders in complex and sensitive environments Ability to interpret data, contribute to strategy, policy, and procedures, and develop performance action plan Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes Ability to plan and organise a range of complex activities, which require the formulation and adjustment of plans or strategies Ability to lead, motivate and inspire others Demonstrates a working knowledge of current employment legislation Highly developed negotiating and influencing skills at a senior level Ability to assess risks, anticipate difficulties and successfully address them Proficient in MS Office based programmes Demonstrates resilience, confidence, and self-belief when under pressure Demonstrates self-awareness which includes awareness of impact on others Committed to promoting diversity and awareness of equal opportunities Able to produce results to deadlines and work under pressure Understanding of Ambulance Service Policies, Procedures and Strategy and of broader NHS/Ambulance issues Strong analytic and critical reasoning skills in order to identify and initiate resource and quality of service improvements across a number of sites which are key to the success of delivery Ability to think creatively and display an innovative approach to identifying and implementing solutions to further enhance the delivery of services Ability to handle detail within strategic plans and make informed decisions and judgements involving highly complex facts or situations requiring analysis or comparison of a range of options Able to lead and work effectively within a team Welsh Language Skills. Other
Able to work on own initiative to Trust and national policies and guidelines Able to be flexible - across geographical areas and work hours Demonstrates flexibility. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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We are delighted to offer a fantastic opportunity to help lead the nursing profession and oversee the quality and safety of care in our organisation. We are seeking a driven/inspirational nurse with a proven track record of providing progressive/innovative clinical leadership. The successful candidate will be motivated to work in a national organisation whose ambition is to provide the highest quality of care to the population of Wales. An exceptional candidate, passionate about nursing, quality & governance, can provide strong, visible leadership, with a track record of working with a wide range of partner agencies. Innovative & dynamic in their approach, the postholder will be skilled at building relationships at all levels and support/motivate staff in this complex and demanding field of practice. Demonstrating a high level of interpersonal & communication skills, including the application of tact & diplomacy in challenging situations is essential for this role. Working with the Executive Director of Quality & Nursing (EDQN) to provide board-level assurance that services within the Trust are being provided in accordance with the relevant legislation and professional requirements. The role requires strong professional leadership with the highest level of interpersonal and communication skills to enable and empower all staff to develop best practice and inspire progressive change. Main duties of the job
Working in partnership with key partners internally/externally to strategically influence & support the development/advancement of nursing. Represent the Trust on the all-Wales Deputy Directors of Nursing Peer Group & contribute to the associated work plan as required. A key clinical leadership position responsible for driving forward high-quality evidence-based care for sustainable change, transformation & improvement to enhance patient experience & outcomes, contributes to population health & optimises efficiencies across NHS Wales. Work with the Executive Director to develop the Trust's approach to value-based healthcare/health economics informed approaches to quality improvement/service evaluation, including through quality & equality impact assessments. Accountable for all aspects of nursing services i.e. professional practice, workforce, delivery of high-quality evidence-based care & financial performance through culture, strategy, people & resource management. Provide clinical leadership, be a professional visible role model for nurses. Ensure that professional standards are maintained & will drive forward innovation & continuous learning & foster a culture of multi-disciplinary & professional working. Highly effective in this senior clinical/strategic nurse leadership role, lead and manage several teams. Responsible for the successful delivery of an extensive portfolio to ensure that the Trust is delivering in all aspects for which they are accountable. About us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high-quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Person Specification
Qualifications and Knowledge
Registered Nurse (NMC) Master's level in relevant health-related degree or appropriate equivalent experience Evidence of ongoing continuous professional development Advanced specialist knowledge across leadership, service development, clinical, and quality domains. Ability to understand and analyse data such as clinical outcomes, patient harm, and performance data. Cognisant of the socio-economic and political environment in Wales. PhD. Experience
Extensive post-registration experience including working at Board level and evidence of having operated across a wide range of complex clinical settings Highly specialist knowledge and experience in all areas of function Proven ability to work in complex situations with many differing partners including patients and families Extensive experience with dealing with emotional and distressing situations Considerable experience at working at a national level and working across organisations and boundaries Track record of sound financial management combined with experience of developing effective business cases to secure additional funding as required Demonstrable achievement in influencing colleagues to deliver targets and maintain performance Demonstrable achievement in advancing and developing clinical services Able to challenge across professional and organisational boundaries Evidence of managing change through redesign Evidence of performance reviews Evidence of chairing national meetings, organising committee work programmes, and projects Role modelling professional conduct, openness, and inclusion Encouraging innovative thinking in self and others Working under pressure, demonstrating resilience, confidence, and self-belief in these situations Meeting tough deadlines and managing conflicting priorities Working on own initiative to deliver Trust Policies and guidelines Adapting leadership style and communication style to suit the situation and person(s) Demonstrating a commitment to the values and principles of a public service - health and social care in particular Writing concise reports Problem solving on own initiative Effective working without supervision Effectively managing change Able to demonstrate clinical work in a variety of practice settings Formal management training Appreciation of wider healthcare management Skills and Attributes
In-depth knowledge of the legislation and regulations in relation to all areas of portfolio and functions Understands approaches to continuous quality improvement Understanding of the NHS, infrastructure, NHS Policy, and context Understanding of the NHS Safety and Quality agenda Proven track record in developing clinical policy and procedure Able to communicate effectively with patients and explain healthcare choices simply and clearly Able to engage effectively with staff and stakeholders in complex and sensitive environments Ability to interpret data, contribute to strategy, policy, and procedures, and develop performance action plan Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes Ability to plan and organise a range of complex activities, which require the formulation and adjustment of plans or strategies Ability to lead, motivate and inspire others Demonstrates a working knowledge of current employment legislation Highly developed negotiating and influencing skills at a senior level Ability to assess risks, anticipate difficulties and successfully address them Proficient in MS Office based programmes Demonstrates resilience, confidence, and self-belief when under pressure Demonstrates self-awareness which includes awareness of impact on others Committed to promoting diversity and awareness of equal opportunities Able to produce results to deadlines and work under pressure Understanding of Ambulance Service Policies, Procedures and Strategy and of broader NHS/Ambulance issues Strong analytic and critical reasoning skills in order to identify and initiate resource and quality of service improvements across a number of sites which are key to the success of delivery Ability to think creatively and display an innovative approach to identifying and implementing solutions to further enhance the delivery of services Ability to handle detail within strategic plans and make informed decisions and judgements involving highly complex facts or situations requiring analysis or comparison of a range of options Able to lead and work effectively within a team Welsh Language Skills. Other
Able to work on own initiative to Trust and national policies and guidelines Able to be flexible - across geographical areas and work hours Demonstrates flexibility. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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