We are looking for a MATERNITY COVER receptionist/admin to join our well-established, friendly team on a 1-year contract. If the candidate's performance is excellent during the cover period, they may have the opportunity to apply for a permanent position in the practice after a year.
You will need to have the ability to remain calm under pressure while providing outstanding customer service to our patient population, work as part of a team, and, in accordance with practice protocols, ensuring we continue to deliver an efficient service.
Working Pattern: 25-30 hours per week, on a rota shift system covering the hours between 08:00 am and 18:30 pm, Monday-Friday. It will be a mix of both AM and PM shifts.
Main duties of the job
Duties will involve assisting patients both face-to-face and over the telephone; booking appointments, sending letters, processing prescriptions, scanning, data entry, processing post, liaising with local pharmacies, GP Practices, and other Health Care Services. The ideal candidate MUST have the following essential skills/attributes: Excellent communication skills, both verbal and written Professional "can do" attitude Good IT skills and preferably experience of SystmOne Be flexible to cover holidays and sickness About us
Cockfosters Medical Centre is a friendly and innovative practice in North London. We are a two-partner practice with 2 salaried GPs looking after a patient list of 7000. We are a friendly, hard-working, supportive, and caring team with a recognized high standard of care and service to our patients. We are part of a successful Primary Care Network which supports the practices with additional roles such as paramedics, physiotherapists, clinical pharmacists, social prescribers, Learning Disability Coordinators, Cancer Care Coordinators, Dementia Care Coordinators, Health Inequalities Team, Child and Adult Mental Health Practitioners, and a Covid vaccination hub. Job responsibilities
The purpose of the role is to: Offer general assistance to the practice team Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies Person Specification
Experience
Previous GP surgery experience is preferred EMIS and Docman trained Qualifications
GCSE Skills
Good interpersonal skills Good IT knowledge Willingness to learn Flexible hours Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £12.50 to £13 an hour depending on experience.
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Duties will involve assisting patients both face-to-face and over the telephone; booking appointments, sending letters, processing prescriptions, scanning, data entry, processing post, liaising with local pharmacies, GP Practices, and other Health Care Services. The ideal candidate MUST have the following essential skills/attributes: Excellent communication skills, both verbal and written Professional "can do" attitude Good IT skills and preferably experience of SystmOne Be flexible to cover holidays and sickness About us
Cockfosters Medical Centre is a friendly and innovative practice in North London. We are a two-partner practice with 2 salaried GPs looking after a patient list of 7000. We are a friendly, hard-working, supportive, and caring team with a recognized high standard of care and service to our patients. We are part of a successful Primary Care Network which supports the practices with additional roles such as paramedics, physiotherapists, clinical pharmacists, social prescribers, Learning Disability Coordinators, Cancer Care Coordinators, Dementia Care Coordinators, Health Inequalities Team, Child and Adult Mental Health Practitioners, and a Covid vaccination hub. Job responsibilities
The purpose of the role is to: Offer general assistance to the practice team Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies Person Specification
Experience
Previous GP surgery experience is preferred EMIS and Docman trained Qualifications
GCSE Skills
Good interpersonal skills Good IT knowledge Willingness to learn Flexible hours Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £12.50 to £13 an hour depending on experience.
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