Please note that this is a voluntary position.
Are you passionate about ensuring that the patient voice is heard and want to help improve safety for our patients? If so, we would like you to apply to become a Patient Safety Partner with us.
Main duties of the job
We are recruiting for two Patient Safety Partners to work with staff, patients, carers, and their families to improve safety throughout our organisation. The role will be based in the Wavertree head office with some travelling to sites. About us
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. We follow agenda for change and offer an NHS Pension. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients. Job responsibilities
Attend and participate in safety meetings such as our quarterly Safety First meeting. Be the voice of the patient and have the ability to advocate on their behalf. Help us to implement and participate in the new National Patient Safety Incident Response Framework (PSIRF). Carry out our Primary Care accreditation visits. Support the safety training of staff. Help to develop the Patient Safety Partner role. Be involved in the co-production of innovative services. About you:
Recent experience of using Primary Care 24 services. Recent and relevant experience of being a patient or carer of someone using health services. Confident to share views on behalf of the wider community/groups of patients and provide opinions which may not just be your own. Contribute to discussions in large groups and have the ability to critically challenge our thinking in a constructive positive way. Respect and listen to other points of view and can tackle issues sensitively. Attend meetings at our Wavertree HQ and can spend time reading any preparation materials when required. Commit to providing four hours a month to the Patient Safety Partner role. We will:
Provide training to support the Patient Safety Partner role including safeguarding and information governance. Ensure that you have a dedicated contact to support you in the role. Ensure that any out of pocket and travel expenses are paid. Application Process:
For further information or any questions please contact: Deborah Gallagher, Patient Experience and Engagement Lead deborah.gallagher@pc24.nhs.uk To apply for this volunteer position please email a cover letter outlining any relevant experience and reasons why you would like to apply to Recruitment@pc24.nhs.uk. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment. Person Specification
Experience
You have had recent and relevant experience of being a patient or carer of someone using health services. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience, this is an unpaid voluntary position.
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We are recruiting for two Patient Safety Partners to work with staff, patients, carers, and their families to improve safety throughout our organisation. The role will be based in the Wavertree head office with some travelling to sites. About us
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. We follow agenda for change and offer an NHS Pension. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients. Job responsibilities
Attend and participate in safety meetings such as our quarterly Safety First meeting. Be the voice of the patient and have the ability to advocate on their behalf. Help us to implement and participate in the new National Patient Safety Incident Response Framework (PSIRF). Carry out our Primary Care accreditation visits. Support the safety training of staff. Help to develop the Patient Safety Partner role. Be involved in the co-production of innovative services. About you:
Recent experience of using Primary Care 24 services. Recent and relevant experience of being a patient or carer of someone using health services. Confident to share views on behalf of the wider community/groups of patients and provide opinions which may not just be your own. Contribute to discussions in large groups and have the ability to critically challenge our thinking in a constructive positive way. Respect and listen to other points of view and can tackle issues sensitively. Attend meetings at our Wavertree HQ and can spend time reading any preparation materials when required. Commit to providing four hours a month to the Patient Safety Partner role. We will:
Provide training to support the Patient Safety Partner role including safeguarding and information governance. Ensure that you have a dedicated contact to support you in the role. Ensure that any out of pocket and travel expenses are paid. Application Process:
For further information or any questions please contact: Deborah Gallagher, Patient Experience and Engagement Lead deborah.gallagher@pc24.nhs.uk To apply for this volunteer position please email a cover letter outlining any relevant experience and reasons why you would like to apply to Recruitment@pc24.nhs.uk. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment. Person Specification
Experience
You have had recent and relevant experience of being a patient or carer of someone using health services. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience, this is an unpaid voluntary position.
#J-18808-Ljbffr
