Lancashire Teaching Hospitals NHS Foundation Trust
Do you have a passion for working collaboratively in an environment thriving on positive change? If so, then this role of Catering & Retail Manager at LTHTR may be just the job for you! Our team is just that - a team - all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced management to help you along the way. Our service is one where your passion, drive and motivation will genuinely make a real difference. Main duties of the job
To support the Trust Catering Manager in the day to day efficient running of the department by providing strong leadership and direction to the team, monitoring and maintaining standards to ensure the safe and compliant delivery of the service for patients, staff and visitors to the organisation. To line manage the Retail Catering Team, supporting the Supervisors in their daily activities along with ensuring all staff are provided with training and development support to meet legislative requirements and departmental needs. To proactively review the retail offering in all Trust outlets, providing continuous improvement in relation to the food offer including Click and Collect, as well as driving increased income. Job responsibilities
Effectively support the management team in the day to day running of the department, including leading and managing the team, Food Hygiene and Health and Safety compliance. Deputise for the Trust Catering Manager in their absence and as appropriate and provide cover when required. Manage all HR Processes within own team. Take the lead with the recruitment and selection processes within the department, liaising with the Quality Assurance Manager regarding induction and initial training. Act as a role model, presenting a positive image of self, team and organisation. Communicate all relevant information within the team and wider organisation as required. As part of the management team assist with the organisation of Catering in relation to the trusts retail offering. This will include organising staffing, ordering food, transportation and communication between kitchen and retail staff to ensure an efficient, effective service. Person Specification
Qualifications and Education
NVQ Level 3 in Hospitality Leadership and Supervision or equivalent experience managing in a retail outlet Advanced Food Hygiene Certificate (or willingness to work towards during first 12 months) Level 2 Certificate in Hazard Analysis Critical Control Points (or willingness to work towards during first 12 months) Level 2 Certificate in Allergen Awareness (or willingness to work towards during first 12 months) Member of HCA IOSH Health & Safety Certificate Level 4 Food Safety Knowledge and Experience
Experience of delivering workplace training Experience of managing large teams Knowledge and experience of marketing and promoting retail offerings Experience of advertising/marketing and development of strategies to improve sales Experience of working within a large-scale NHS catering operation Knowledge of Commissioning for Quality & Innovation framework Experience of managing NHS budgets Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Lancashire Teaching Hospitals NHS Foundation Trust £29,970 to £36,483 a year Pro rata, per annum
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Do you have a passion for working collaboratively in an environment thriving on positive change? If so, then this role of Catering & Retail Manager at LTHTR may be just the job for you! Our team is just that - a team - all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced management to help you along the way. Our service is one where your passion, drive and motivation will genuinely make a real difference. Main duties of the job
To support the Trust Catering Manager in the day to day efficient running of the department by providing strong leadership and direction to the team, monitoring and maintaining standards to ensure the safe and compliant delivery of the service for patients, staff and visitors to the organisation. To line manage the Retail Catering Team, supporting the Supervisors in their daily activities along with ensuring all staff are provided with training and development support to meet legislative requirements and departmental needs. To proactively review the retail offering in all Trust outlets, providing continuous improvement in relation to the food offer including Click and Collect, as well as driving increased income. Job responsibilities
Effectively support the management team in the day to day running of the department, including leading and managing the team, Food Hygiene and Health and Safety compliance. Deputise for the Trust Catering Manager in their absence and as appropriate and provide cover when required. Manage all HR Processes within own team. Take the lead with the recruitment and selection processes within the department, liaising with the Quality Assurance Manager regarding induction and initial training. Act as a role model, presenting a positive image of self, team and organisation. Communicate all relevant information within the team and wider organisation as required. As part of the management team assist with the organisation of Catering in relation to the trusts retail offering. This will include organising staffing, ordering food, transportation and communication between kitchen and retail staff to ensure an efficient, effective service. Person Specification
Qualifications and Education
NVQ Level 3 in Hospitality Leadership and Supervision or equivalent experience managing in a retail outlet Advanced Food Hygiene Certificate (or willingness to work towards during first 12 months) Level 2 Certificate in Hazard Analysis Critical Control Points (or willingness to work towards during first 12 months) Level 2 Certificate in Allergen Awareness (or willingness to work towards during first 12 months) Member of HCA IOSH Health & Safety Certificate Level 4 Food Safety Knowledge and Experience
Experience of delivering workplace training Experience of managing large teams Knowledge and experience of marketing and promoting retail offerings Experience of advertising/marketing and development of strategies to improve sales Experience of working within a large-scale NHS catering operation Knowledge of Commissioning for Quality & Innovation framework Experience of managing NHS budgets Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Lancashire Teaching Hospitals NHS Foundation Trust £29,970 to £36,483 a year Pro rata, per annum
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