Head of Clinical Operations (NHS AfC: Band 8c) - East of England Ambulance Service Trust
East of England Ambulance Service Trust – Norfolk, England An exciting opportunity has arisen for an experienced leader to join as a Head of Clinical Operations in the East of England Ambulance Service (EEAST). Reporting to the Deputy Chief of Clinical Operations of the Trust, you will have a focus and passion for driving change for patient benefit. The service is at a critical point and the successful applicant will play an integral role in EEAST's improvement journey and achieve our vision of providing outstanding care, with exceptional people every hour of every day. Please note that this vacancy is for Norfolk covering 3 main hub areas: Kings Lynn, Longwater and Waveney. There will be an expectation of working in patch 4/5 days per week. Interviews for this role will take place early February 2025 (likely to be 4th & 5th). As a member of the Senior Management Team, you will lead a team aspiring to foster a culture of improvement and to support a shift in organisational culture making EEAST an exceptional place to work while providing outstanding quality of care and performance. The successful candidate will be accountable for all quality, performance, and financial key performance indicators for the sector, and engagement with internal business partners within the sector business unit. They will be a key figure for public and stakeholder engagement for the Trust. Critical to the success of the role is the ability to interpret the Trust strategy, service development and priorities and turn these into quantifiable service delivery actions and results in a defined business unit of the Directorate. The role operates across the strategic and tactical levels of the Trust business and as such the role time-spend should provide a broadly equal amount of time at these levels. As a key role in the delivery of service, the post holder will operate as part of the Strategic Command Team in a ‘Gold Support’ role, supporting the Strategic Commander. This is via an on-call rota and so whilst the standard working week is 37.5 hours, you must be flexible to meet the requirements of the role which may include unsocial hours at times. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. How to apply Read the advert and the Job Description and Person Specification (attached). Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Complete the online application and upload your statement. Please note, CVs are not accepted. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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East of England Ambulance Service Trust – Norfolk, England An exciting opportunity has arisen for an experienced leader to join as a Head of Clinical Operations in the East of England Ambulance Service (EEAST). Reporting to the Deputy Chief of Clinical Operations of the Trust, you will have a focus and passion for driving change for patient benefit. The service is at a critical point and the successful applicant will play an integral role in EEAST's improvement journey and achieve our vision of providing outstanding care, with exceptional people every hour of every day. Please note that this vacancy is for Norfolk covering 3 main hub areas: Kings Lynn, Longwater and Waveney. There will be an expectation of working in patch 4/5 days per week. Interviews for this role will take place early February 2025 (likely to be 4th & 5th). As a member of the Senior Management Team, you will lead a team aspiring to foster a culture of improvement and to support a shift in organisational culture making EEAST an exceptional place to work while providing outstanding quality of care and performance. The successful candidate will be accountable for all quality, performance, and financial key performance indicators for the sector, and engagement with internal business partners within the sector business unit. They will be a key figure for public and stakeholder engagement for the Trust. Critical to the success of the role is the ability to interpret the Trust strategy, service development and priorities and turn these into quantifiable service delivery actions and results in a defined business unit of the Directorate. The role operates across the strategic and tactical levels of the Trust business and as such the role time-spend should provide a broadly equal amount of time at these levels. As a key role in the delivery of service, the post holder will operate as part of the Strategic Command Team in a ‘Gold Support’ role, supporting the Strategic Commander. This is via an on-call rota and so whilst the standard working week is 37.5 hours, you must be flexible to meet the requirements of the role which may include unsocial hours at times. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. How to apply Read the advert and the Job Description and Person Specification (attached). Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Complete the online application and upload your statement. Please note, CVs are not accepted. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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