Main area Head, Neck, Eyes and Plastics Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Mon - Fri) Job ref 320-SURG-1131-A
Employer University Hospitals of Derby and Burton NHS Foundation Trust Employer type NHS Site Royal Derby Hospital Town Derby Salary £29,970 - £36,483 pro rata pa Salary period Yearly Closing 02/01/2025 23:59 Interview date 16/01/2025
Operational Coordinator - Head, Neck, Eyes and Plastics
Band 5
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental
Values
of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity. As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit. The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible. Armed Forces and Disability Confident guaranteed interview scheme To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Job overview
An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator. This is an exciting role for someone wishing to develop their operational management experience. You will be responsible for the day to day operational running of the Administration Teams to facilitate the smooth and efficient running of the services. You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit. You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders and staff to ensure the systems and processes are in place to meet local and national targets. You will be required to ensure the effective delivery of services by providing leadership, support and guidance on operational related issues to both clinical and non-clinical staff. Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress. Main duties of the job
Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator and assisting with service development objectives. Working for our organisation
In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Detailed job description and main responsibilities
Please see attached Job description and Person Specification. Minimum Requirements
Educated to degree level or equivalent experience Leadership or business administration qualification or equivalent experience Experience working in senior administration role including management of staff Advanced IT literacy Knowledge of full range of operational administrative duties Communication
Experience of communicating with a wide variety of staff Experience of dealing with patient complaints and queries Analytical Skills
Ability to analyse financial and performance statistics Organisational Skills
Ability to prioritise workload under pressure Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us. #J-18808-Ljbffr
Band 5
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental
Values
of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity. As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit. The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible. Armed Forces and Disability Confident guaranteed interview scheme To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Job overview
An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator. This is an exciting role for someone wishing to develop their operational management experience. You will be responsible for the day to day operational running of the Administration Teams to facilitate the smooth and efficient running of the services. You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit. You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders and staff to ensure the systems and processes are in place to meet local and national targets. You will be required to ensure the effective delivery of services by providing leadership, support and guidance on operational related issues to both clinical and non-clinical staff. Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress. Main duties of the job
Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator and assisting with service development objectives. Working for our organisation
In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Detailed job description and main responsibilities
Please see attached Job description and Person Specification. Minimum Requirements
Educated to degree level or equivalent experience Leadership or business administration qualification or equivalent experience Experience working in senior administration role including management of staff Advanced IT literacy Knowledge of full range of operational administrative duties Communication
Experience of communicating with a wide variety of staff Experience of dealing with patient complaints and queries Analytical Skills
Ability to analyse financial and performance statistics Organisational Skills
Ability to prioritise workload under pressure Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us. #J-18808-Ljbffr
