Please note that you will be required to attend one week's on-site training within the Worcestershire area. If you do not live locally, hotel accommodation will be provided within the week. Ongoing support and training will continue once you are home working. Tasks
This is a key role in our Spa Elite Temporary Agency Worker Division with the key activities based around interviewing, onboarding, and managing our temporary spa and beauty therapists whilst supporting our vast array of clients across the UK. Spa Elite has revolutionised the industry and how our clients book agency therapists and is the only agency in the UK to exclusively provide our clients with their own temp booking portal, allowing them to manage their own bookings 24/7 day and night, and send shift dates out to our therapists in real-time via our exclusive Spa Elite App. Requirements
Key qualities we are looking for: Excellent organisation and communication skills, both written and verbal, are essential. Outstanding customer service skills. Be able to act quickly and decisively. Have a positive attitude. Attention to detail is vital. Excellent phone manner and telephone skills to deal with a broad range of enquiries from candidates and clients. Must be confident to deal with last-minute challenges or urgent situations that require a quick resolution. Knowledge of the Spa, Aesthetic and Wellness industry would be an advantage. Key Responsibilities: Conduct comprehensive and engaging interviews with candidates applying for temporary therapist positions within the spa and leisure sector. Evaluate candidates' qualifications, skills, experience, and personal attributes to assess their suitability for various client assignments. Onboarding therapists onto our Exclusive Temp Booking App. Act as the primary point of contact between candidates and clients, providing regular updates on shift assignments and addressing any inquiries or concerns. Build strong relationships with candidates, ensuring a thorough understanding of their strengths, preferences, and availability. Maintain accurate and up-to-date candidate records, ensuring all necessary information is correctly recorded in our internal database. Collaborate closely with clients to comprehend their staffing needs, shift requirements, and preferences. Match suitable candidates to available shifts based on their skills, qualifications, and client specifications. Manage all necessary documentation and communication promptly and efficiently. Deliver exceptional customer service to candidates and clients, maintaining a professional and positive approach in all interactions. Post temp job alerts via LinkedIn and manage replies from our social channels. Benefits
The package on offer and additional details: Competitive Basic Salary - £25,000 - PLUS the following bonuses and commissions. Performance related - Monthly performance bonus. Performance related - Monthly team bonus. Performance related - Quarterly team bonus. Advertising Packages - 25% Commission per package sold. Private Health Care - After successfully completing probation. Company Pension Scheme. 28 days annual leave (20 days plus Bank Holidays). Celebrate your Birthday with an additional day off. Home-based working with remote management and support. You will also be required to travel to the Worcestershire area for training and team meetings as and when required. Team get-togethers are arranged throughout the year. Would you like to work in Spa and Wellness Recruitment? If so, apply today: APPLY TODAY
with your CV profile via this advert. Please note you must be able to drive, have access to a car, and be available for initial training in the Worcestershire area for 1 week (accommodation is provided). You should also be willing to travel when required for team gatherings. We look forward to discussing our opportunity with you in more detail. Please note: We will not be able to consider applicants who do not have the legal right to live and work in the UK.
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