IT Data Analyst/ IT Business Analyst (Data)
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A fantastic new opportunity has become available for an IT Data Analyst with one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management, and other financial and risk management products and services based in Bromley.
Role:
IT Data Analyst/ IT Business Analyst (Data)
Location:
Bromley (3 days a week onsite)
Duration:
12 Months
Rate:
Circa £450/Day
The Analyst will work directly with the Service Manager to provide reporting and analysis and support continual improvement, relationship management, and incident risk management.
Experience and Skills Required:
Ability to define and document existing processes and identify improvement opportunities to optimize and automate processes.
Experience in Business Analysis and project management.
Strong knowledge and experience using Excel and Visio.
Knowledge of data visualization analytics and Database Management.
Experience and working knowledge of service management frameworks such as ITIL, process frameworks such as BPMN 2.0, and analytical tools such as Tableau and Splunk.
SQL knowledge would be advantageous.
Responsibilities:
Produce monthly reporting for the Service Manager to track progress towards objectives, evaluate service performance, identify potential solutions or challenges, review changes and improvements, and support risk and compliance activities.
Conduct interviews with service teams and stakeholders to define and document existing processes into standardized service documentation and identify opportunities to optimize and automate processes.
Detailed incident aged ticket analysis to identify major ticket drivers, trends, and service improvement opportunities for the Service Manager.
Own ad hoc business reporting requests and identify opportunities to enable the business to self-serve based on reporting requirements.
Provide analytical support and ad hoc reporting for ongoing and upcoming project rollouts.
Knowledge management - review and update end-user service desk material.
Collaborate with supporting teams to own and manage the backlog of improvement initiatives.
Ajilon Consultant:
You will be an integral part of Ajilon (Adecco), a FTSE500 Global organization with over 52 clients and sole supplier to the biggest organizations in the country and the world. You will be employed by us as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.
If you think you have the experience and you would like to become an employee of this fast-growing business unit within Ajilon, please apply with your CV right now for swift consideration.
#J-18808-Ljbffr
A fantastic new opportunity has become available for an IT Data Analyst with one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management, and other financial and risk management products and services based in Bromley.
Role:
IT Data Analyst/ IT Business Analyst (Data)
Location:
Bromley (3 days a week onsite)
Duration:
12 Months
Rate:
Circa £450/Day
The Analyst will work directly with the Service Manager to provide reporting and analysis and support continual improvement, relationship management, and incident risk management.
Experience and Skills Required:
Ability to define and document existing processes and identify improvement opportunities to optimize and automate processes.
Experience in Business Analysis and project management.
Strong knowledge and experience using Excel and Visio.
Knowledge of data visualization analytics and Database Management.
Experience and working knowledge of service management frameworks such as ITIL, process frameworks such as BPMN 2.0, and analytical tools such as Tableau and Splunk.
SQL knowledge would be advantageous.
Responsibilities:
Produce monthly reporting for the Service Manager to track progress towards objectives, evaluate service performance, identify potential solutions or challenges, review changes and improvements, and support risk and compliance activities.
Conduct interviews with service teams and stakeholders to define and document existing processes into standardized service documentation and identify opportunities to optimize and automate processes.
Detailed incident aged ticket analysis to identify major ticket drivers, trends, and service improvement opportunities for the Service Manager.
Own ad hoc business reporting requests and identify opportunities to enable the business to self-serve based on reporting requirements.
Provide analytical support and ad hoc reporting for ongoing and upcoming project rollouts.
Knowledge management - review and update end-user service desk material.
Collaborate with supporting teams to own and manage the backlog of improvement initiatives.
Ajilon Consultant:
You will be an integral part of Ajilon (Adecco), a FTSE500 Global organization with over 52 clients and sole supplier to the biggest organizations in the country and the world. You will be employed by us as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.
If you think you have the experience and you would like to become an employee of this fast-growing business unit within Ajilon, please apply with your CV right now for swift consideration.
#J-18808-Ljbffr
