Job Title:
Head of Centre – Property Management Location:
Chester Brand:
Leaders Salary:
up to £40,000 OTE inclusive of commission Hours:
Monday to Friday 8:45am - 5:30pm About Leaders: Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Regional Manager/Director, Leaders are seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in
Chester . To be successful in this position, you will need to be a current Senior PM or Team Manager with experience in leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio while working with the Regional team to support strategic objectives. Key Responsibilities: Providing support and guidance to all Property Management Team Leaders with respect to the PM/PI function, their productivity, and output. Conducting Morning Meetings. Assisting Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region. Supporting the implementation of new legislation. Investigating customer complaints and proposing/undertaking appropriate responses. Coordinating and providing training where possible. Guiding and mentoring the Property Management department to achieve strategic objectives. Supporting audits of property management departments in conjunction with branch audits. Ensuring that property management best practices are shared. Checking Gas Daily to ensure processes have been adhered to. Monitoring teams' overdue workflows. Monitoring the churn report. Identifying opportunities to enhance service levels and discussing with RPM for implementation. Working on group projects or initiatives along with the RPM. Direct line management responsibility for Property Management Team Leaders. Enforcing strategic objectives. Conducting interviews. Ensuring adequate cover in the department during holidays and days off. Being the point of contact for lettings/Branch managers to resolve property management team issues. Acting as a point of contact for out-of-hours emergencies. What We Are Looking For: Excellent communication skills, both written and verbal. Professional telephone manner. Organizational skills, time management, and attention to detail. Experience leading a team. Proven history of working within the Property Industry. Up-to-date knowledge of legislation. Full UK Driving License Required. What We Can Offer You: Proven track record for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse portfolio of properties. Supportive and collaborative team environment. Benefits: Competitive base salary and additional incentives. Quarterly and yearly awards including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing by 1 day per year based on service. Excellent parental leave and newly introduced fertility policy. Staff discounts. Leaders Romans Group is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
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Head of Centre – Property Management Location:
Chester Brand:
Leaders Salary:
up to £40,000 OTE inclusive of commission Hours:
Monday to Friday 8:45am - 5:30pm About Leaders: Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Regional Manager/Director, Leaders are seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in
Chester . To be successful in this position, you will need to be a current Senior PM or Team Manager with experience in leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio while working with the Regional team to support strategic objectives. Key Responsibilities: Providing support and guidance to all Property Management Team Leaders with respect to the PM/PI function, their productivity, and output. Conducting Morning Meetings. Assisting Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region. Supporting the implementation of new legislation. Investigating customer complaints and proposing/undertaking appropriate responses. Coordinating and providing training where possible. Guiding and mentoring the Property Management department to achieve strategic objectives. Supporting audits of property management departments in conjunction with branch audits. Ensuring that property management best practices are shared. Checking Gas Daily to ensure processes have been adhered to. Monitoring teams' overdue workflows. Monitoring the churn report. Identifying opportunities to enhance service levels and discussing with RPM for implementation. Working on group projects or initiatives along with the RPM. Direct line management responsibility for Property Management Team Leaders. Enforcing strategic objectives. Conducting interviews. Ensuring adequate cover in the department during holidays and days off. Being the point of contact for lettings/Branch managers to resolve property management team issues. Acting as a point of contact for out-of-hours emergencies. What We Are Looking For: Excellent communication skills, both written and verbal. Professional telephone manner. Organizational skills, time management, and attention to detail. Experience leading a team. Proven history of working within the Property Industry. Up-to-date knowledge of legislation. Full UK Driving License Required. What We Can Offer You: Proven track record for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse portfolio of properties. Supportive and collaborative team environment. Benefits: Competitive base salary and additional incentives. Quarterly and yearly awards including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing by 1 day per year based on service. Excellent parental leave and newly introduced fertility policy. Staff discounts. Leaders Romans Group is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
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