Employer: Royal Surrey NHS Foundation Trust
Employer type: NHS
Site: Royal Surrey County Hospital
Town: Guildford
Salary: £74,290 - £85,601 Per annum pro rata including HCAS
Salary period: Yearly
Closing: 08/01/2025 23:59
Head of Service for Medicine
Job overview
This role is responsible for providing operational leadership to a large portfolio of services within the Division of Access and Medicine at the Royal Surrey NHS Foundation Trust. The post holder will be responsible for the operational and strategic leadership across all aspects of Medicine, covering Cardiology, Diabetes and Endocrinology, Gastroenterology and Hepatology, Neurology, Respiratory, and Rheumatology. The post holder will provide strategic direction and leadership to ensure services continuously improve, whilst maintaining a firm grip on the coordination of day-to-day operational management. Working together with the Specialty Managers, Clinical Directors (CDs), and Matrons for the medical specialties, the post holder will provide support and guidance to ensure implementation of the divisional strategy and pursue service improvements to deliver local and national quality and performance targets. This is a fast-paced and challenging role, but one that can offer huge reward working with talented sub-triumvirate leadership teams. Main duties of the job
To deliver in this role you will have experience working across a range of NHS services, be able to lead multi-professional teams, and be able to collaboratively work with internal and external stakeholders. This includes commissioners and regulators; in particular this includes working as a senior manager within the Guildford and Waverley health and care system, supporting the integration and alignment of clinical pathways across acute, community, and primary care services. Core to the role is oversight of delivery against key constitutional quality and safety standards, including the referral to treatment time for all specialties (including cancer and non-cancer referrals), and the referral to test time for people who require diagnostic testing. The role is accountable for the performance of the specialties within their remit against those standards. The role will take responsibility for oversight of budgets across all specialties within its remit, and for workforce planning. In addition, the post holder will lead and manage key areas including complaints, governance, risk, and redesign projects across the specialties within their remit and will deputize for the Associate Director of Operations (ADO) as required. Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. Detailed job description and main responsibilities
Head of Service for Medicine Band 8C Royal Surrey NHS Foundation Trust The Royal Surrey NHS Foundation Trust is seeking an inspiring and credible operational leader with the ambition to lead a well-performing group of medical specialties towards an outstanding future. A fantastic opportunity has arisen for a strong and experienced operational leader to join the Access and Medicine Division as Head of Service (HoS). To deliver in this role you will have experience working across a range of NHS services, be able to lead multi-professional teams, and be able to collaboratively work with internal and external stakeholders. You will need to have a strong commitment to improving performance whilst remaining passionate about quality and safety, ensuring the patient is kept at the centre of all decision-making. You will have a proven track record of successful operational management experience in different clinical specialties, and will demonstrate exceptional communication and organisational skills, and an ability to use your initiative and provide vision and structure to your teams. This successful candidate will also have ample opportunity to lead on Division-wide service improvement projects. You will be required to have a further qualification in leadership and/or management. You will be responsible for the operational and strategic leadership across all aspects of Medicine; covering Cardiology, Gastroenterology, Hepatology, Neurology, Respiratory, Rheumatology, Diabetes, and Endocrinology. You will provide strategic direction and leadership to ensure services continuously improve, whilst maintaining a firm grip on the coordination of day-to-day operational management of the services. Working together with the specialty managers, clinical directors, and matrons for the medical specialties, you will provide support and guidance to ensure implementation of the divisional strategy and pursue service improvements to deliver local and national quality and performance targets. This is a fast-paced and challenging role, but one that can offer huge reward working with talented sub-triumvirate leadership teams. If you believe you have the skills, enthusiasm, and ambition to join our team we would love to hear from you. Main duties of the job
The HoS is accountable to the Associate Director of Operations. The purpose of the HoS is to support and deputise for the ADO, Chief of Service, and Head of Nursing to ensure that both strategic and operational demands are met, whilst operationally leading the medicine half of the division. The HoS will be accountable to the ADO for the delivery of clinical services within and across the division, for assessing the impact of change and making decisions, balancing risks and priorities, and for providing advice to the ADO and the Divisional Management Team. The post holder will support the Chief of Service and ADO with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. The post holder will be responsible for implementing and managing systems and processes to ensure that all services are delivered in accordance with Trust-wide policies. The post has direct line management responsibility for service managers and physiologists and the delivery and performance management of those services. The post holder will be responsible for the development of mechanisms for performance management at service level. Financial responsibility for each of the medical specialties. Leadership in the development of a short, medium, and long-term workforce strategy for multiple staff groups. A strong understanding of elective care and waiting list management is required. Person specification
Qualifications
Master’s degree in healthcare or management or demonstrable ability to work at Masters level Evidence of continuous professional development Knowledge and Experience
A minimum of four years proven track record of significant successful operational management experience within an acute Trust in the NHS, or equivalent Proven track record managing NHS teams and services at a senior level within an Acute Trust Experience leading multi-professional teams with proven service developments plan network Experience leading senior teams and chairing major project teams with multi-professionals Proven track record of project management and implementation of successful service changes A strong financial aptitude and a demonstrable track record of managing budgets and developing business cases Able to manage & develop patient care pathways Able to risk & healthcare governance Experience of effective partnership working across health systems Successful track record of effective business planning & development Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Job overview
This role is responsible for providing operational leadership to a large portfolio of services within the Division of Access and Medicine at the Royal Surrey NHS Foundation Trust. The post holder will be responsible for the operational and strategic leadership across all aspects of Medicine, covering Cardiology, Diabetes and Endocrinology, Gastroenterology and Hepatology, Neurology, Respiratory, and Rheumatology. The post holder will provide strategic direction and leadership to ensure services continuously improve, whilst maintaining a firm grip on the coordination of day-to-day operational management. Working together with the Specialty Managers, Clinical Directors (CDs), and Matrons for the medical specialties, the post holder will provide support and guidance to ensure implementation of the divisional strategy and pursue service improvements to deliver local and national quality and performance targets. This is a fast-paced and challenging role, but one that can offer huge reward working with talented sub-triumvirate leadership teams. Main duties of the job
To deliver in this role you will have experience working across a range of NHS services, be able to lead multi-professional teams, and be able to collaboratively work with internal and external stakeholders. This includes commissioners and regulators; in particular this includes working as a senior manager within the Guildford and Waverley health and care system, supporting the integration and alignment of clinical pathways across acute, community, and primary care services. Core to the role is oversight of delivery against key constitutional quality and safety standards, including the referral to treatment time for all specialties (including cancer and non-cancer referrals), and the referral to test time for people who require diagnostic testing. The role is accountable for the performance of the specialties within their remit against those standards. The role will take responsibility for oversight of budgets across all specialties within its remit, and for workforce planning. In addition, the post holder will lead and manage key areas including complaints, governance, risk, and redesign projects across the specialties within their remit and will deputize for the Associate Director of Operations (ADO) as required. Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. Detailed job description and main responsibilities
Head of Service for Medicine Band 8C Royal Surrey NHS Foundation Trust The Royal Surrey NHS Foundation Trust is seeking an inspiring and credible operational leader with the ambition to lead a well-performing group of medical specialties towards an outstanding future. A fantastic opportunity has arisen for a strong and experienced operational leader to join the Access and Medicine Division as Head of Service (HoS). To deliver in this role you will have experience working across a range of NHS services, be able to lead multi-professional teams, and be able to collaboratively work with internal and external stakeholders. You will need to have a strong commitment to improving performance whilst remaining passionate about quality and safety, ensuring the patient is kept at the centre of all decision-making. You will have a proven track record of successful operational management experience in different clinical specialties, and will demonstrate exceptional communication and organisational skills, and an ability to use your initiative and provide vision and structure to your teams. This successful candidate will also have ample opportunity to lead on Division-wide service improvement projects. You will be required to have a further qualification in leadership and/or management. You will be responsible for the operational and strategic leadership across all aspects of Medicine; covering Cardiology, Gastroenterology, Hepatology, Neurology, Respiratory, Rheumatology, Diabetes, and Endocrinology. You will provide strategic direction and leadership to ensure services continuously improve, whilst maintaining a firm grip on the coordination of day-to-day operational management of the services. Working together with the specialty managers, clinical directors, and matrons for the medical specialties, you will provide support and guidance to ensure implementation of the divisional strategy and pursue service improvements to deliver local and national quality and performance targets. This is a fast-paced and challenging role, but one that can offer huge reward working with talented sub-triumvirate leadership teams. If you believe you have the skills, enthusiasm, and ambition to join our team we would love to hear from you. Main duties of the job
The HoS is accountable to the Associate Director of Operations. The purpose of the HoS is to support and deputise for the ADO, Chief of Service, and Head of Nursing to ensure that both strategic and operational demands are met, whilst operationally leading the medicine half of the division. The HoS will be accountable to the ADO for the delivery of clinical services within and across the division, for assessing the impact of change and making decisions, balancing risks and priorities, and for providing advice to the ADO and the Divisional Management Team. The post holder will support the Chief of Service and ADO with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. The post holder will be responsible for implementing and managing systems and processes to ensure that all services are delivered in accordance with Trust-wide policies. The post has direct line management responsibility for service managers and physiologists and the delivery and performance management of those services. The post holder will be responsible for the development of mechanisms for performance management at service level. Financial responsibility for each of the medical specialties. Leadership in the development of a short, medium, and long-term workforce strategy for multiple staff groups. A strong understanding of elective care and waiting list management is required. Person specification
Qualifications
Master’s degree in healthcare or management or demonstrable ability to work at Masters level Evidence of continuous professional development Knowledge and Experience
A minimum of four years proven track record of significant successful operational management experience within an acute Trust in the NHS, or equivalent Proven track record managing NHS teams and services at a senior level within an Acute Trust Experience leading multi-professional teams with proven service developments plan network Experience leading senior teams and chairing major project teams with multi-professionals Proven track record of project management and implementation of successful service changes A strong financial aptitude and a demonstrable track record of managing budgets and developing business cases Able to manage & develop patient care pathways Able to risk & healthcare governance Experience of effective partnership working across health systems Successful track record of effective business planning & development Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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