Job overview
We are looking for a proactive and enthusiastic Admin Team Leader to support our dedicated admin team within Cardiology at Torbay Hospital. The successful candidate will be an experienced admin supervisor, have excellent communication skills and an eye for detail. They will need to work independently, prioritising and managing their own workload effectively and responding to the needs of the department. The environment is dynamic, fast paced and challenging. In return you would be part of a fantastic team with a strong support structure. Personal resilience, drive, focus and the ability to work to tight deadlines are essential requirements. This is a great opportunity to progress your career and if you are looking for a new challenge, enjoy variety in your work and would like to be part of a team striving to make a difference, we would like to hear from you. Main duties of the job
To provide line management support and supervision of the secretarial and administration teams with the Cardiology department ensuring strict compliance with Trust policies and procedures. Working for our organisation
The Cardiology Department at Torbay Hospital is based across two units, the Heart and Lung Unit and the Cardiac Catheter Suite. As a multi-disciplinary team, we work closely with Consultant Cardiologists, specialist Cardiac Physiologists, nursing staff, administrative team, Specialty Doctors, and Specialist Registrars. You will be joining a supportive and dynamic team, who are committed to continuously improve the service for our patients. Detailed job description and main responsibilities
Please see attached job description for details on the role including personal specification with essential and desirable criteria. Person specification
Good Standard of Education GCSE / Equivalent Keyboard Skills NVQ3 in administration or equivalent Evidence of leadership skills Ability to manage conflict Experience of change management Evidence of problem solving skills Experience working with PC's and spreadsheets Experience of compiling departmental timetables and rotas Knowledge of Microsoft software Able to communicate effectively with all Ability to work under pressure and achieve deadlines Customer Care Ability to work on own initiative & Part of a team Good interpersonal skills Proven relevant NHS supervisory experience Experience of working in multi-skilled teams ECDL or equivalent Understand patient access policy Understand RTT, performance targets and waiting lists Understand PTL Knowledge of systems (C&B, infoflex, Allocate, Tempre, Galaxy etc) The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010.
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