Head of System Service

·
Full time
Location: Manchester
·
Job offered by: Omega Resource Group
·
Job Title: Sales Engineer Location: Remote Covering the North of England Pay Range/details: £50,000 to £60,000 per annum + 10% Annual Bonus Contract Type: Permanent Omega Resource are now supporting a well-known and globally recognised specialist within the industrial print industry, with a 170+ year history in combining innovation and tradition across the industry. With a rich history, and a well-respected brand, they offer a fantastic and rewarding position for a Field Service Engineer to join the team. The Sales Engineer will be a remote based position, covering the North of England, Scotland and the whole of Ireland. The right candidate will be responsible for selling the complete range of Lifecycle Service products, working with sales teams, and managing/developing/directing the 2S Service team on a local and national basis when required. You will also be able to maintain and expand existing accounts whilst identifying and developing new business/promotions utilising the marketing department. Key Responsibilities Sales Engineer

Develop local marketing plans and strategies for the ongoing penetration of new and existing accounts. Liaise with sales and service staff including Service Contracts Manager & Administrator. To develop, mentor, train, facilitate and guide 2S staff/internal sales staff/APs and others in gaining, retaining service business and other such areas. Ensure prompt and satisfactory response and resolution to all sales and customer queries and complaints. Ensure that the customer service marketing database is kept up to date with performance data, competitive data and market trends. To monitor contract profitability, both individually, by product and product area. To develop and maintain Company and product knowledge sufficient to professionally advise customers and prospects in their decisions regarding their service needs. Develop and introduce service products which contribute to the commercial success of the Company. Always act in accordance with the Company’s ethical guidelines and quality systems. Other such responsibilities may, from time to time, be allocated by the Company. Qualifications & Requirements Sales Engineer

Proven experience in service sales within the printing industry, with a strong desire to succeed in a competitive sales environment. Strong customer service attitude and a demonstrated ability to work effectively within a close-knit team. Excellent individual initiative, with a proactive approach to achieving and maintaining sales targets. Previous experience in managing, mentoring, and training staff in a service-focused environment. Ability to develop and execute local marketing plans and strategies. Strong communication skills, with the ability to handle customer queries and complaints effectively. Ability to stay up to date with market trends, competitive data, and product knowledge. Flexibility to travel and stay overnight as required by the business. High level of professionalism and adherence to company ethical standards and quality guidelines. What we can offer Sales Engineer

25 days annual leave, increasing with ongoing service. A company vehicle, mobile phone & laptop. Cycle to work scheme. 10% pension (5%/5%) increasing with ongoing service. A rewarding career with a well-respected business, ongoing career development and support. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed)

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details