Spearhead the growth of existing client accounts while cultivating new high-value partnerships Collaborate with business development and marketing teams to craft and implement an evolving sales and marketing plan Lead pitch development and presentation to prospective clients, showcasing our unique value proposition to ensure we WIN! Client Relations and Project Management
Serve as the primary relationship holder for new and growth clients throughout the entire client journey Oversee project financials, ensuring optimal budget management and profitability Take ownership of work delivery, guaranteeing client satisfaction and project success Team Development and Innovation
Inspire and guide our teams to deliver cutting-edge, industry-leading projects and pitches Foster a culture of innovation and excellence within the organisation Recruit and mentor new team members as the company expands Industry Engagement and Brand Representation
Actively participate in the industry community, serving as a brand ambassador both internally and externally Embody and promote our company's values and behaviours Business Growth and Reporting
Collaborate with the leadership team to meet and exceed growth targets Provide regular, insightful reports to the group leadership team on business performance and client satisfaction All other duties appropriate to the role Skills & Experience Depth of experience as a Senior Account Director or equivalent Commercial Client leadership role Proven track record in delivering video and content projects across diverse media platforms Demonstrated success in driving business growth and managing high-value client relationships Exceptional communication and presentation skills, with the ability to build rapport at all levels Strong commercial acumen and strategic thinking capabilities Results-driven mindset with a focus on meeting and exceeding KPIs Authentic leadership style that inspires and motivates teams Excellent organisational and project management skills Ability to think creatively and develop innovative solutions to complex challenges Adaptable and resilient in a fast-paced, evolving industry landscape Passionate about client experience and service excellence Proactive problem-solver with a growth mindset Collaborative team player with strong interpersonal skills Dedicated to continuous learning and professional development Diversity We're an inclusive agency, invested in our people and connected to challenges we face in society across diversity, inclusion, mental health, wellbeing and sustainability. Our teams Collective, Culture Club and Planet Smyle work together to drive improvements across all these areas within the agency. Ask us about our agile working initiative, FLEX!
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