Duty Manager- The Inn on the Square Lake District Hotels

Duty Manager – The Inn on the Square Who we are Our Lake District Hotels are a distinctive collection of seven award-winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick and a hotel in Penrith – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service. The Inn on the Square has 34 bedrooms, a 70 cover steakhouse restaurant with open display kitchen, cocktail bar and substantial lounges; and a separate pub ‘The Back Bar’. This is a modern food-led hotel with some of the best accommodation in the area. The Role We are looking for a hardworking, motivated and ambitious Duty Manager to join our team. The ideal candidate will have previous experience combined with a strong knowledge of all departments, with a particular emphasis on Restaurant and Bar. As a key member of the team, you will support the General Manager and Deputy Manager in the day-to-day operations of this busy hotel. Great leadership and customer service skills are a must as you will be responsible for delivering service to the highest standard and creating a great guest experience in the process. Roles and responsibilities include: Overseeing day-to-day front of house operations in the bar and restaurant Maintaining exceptional levels of customer service Assisting in recruitment, training, and developing the team Incentivising team members to maximize sales and revenue Complying with hotel security, fire regulations, food safety and all health and safety legislation Assisting in all other departments wherever necessary and maintaining good working relationships What we are looking for in you: Previous F&B Management Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations What we can offer you in return: Being part of a team that supports and encourages career progression in each other Training that is specifically designed for you to grow and progress with us A competitive salary and 28 days’ holiday entitlement Free staff meals whilst on duty Advantage Card, which offers discounts and free entrance to many of our venues Unfortunately, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you. Job Type:

Full-time Pay:

£13.00 per hour Expected hours:

45 per week Work Location:

In person

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