Migration Campaign Analyst - London/Farringdon (12 Month FTC)
Job reference:
320085 Location:
Royal Mail Farringdon Salary:
£50,726, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates Type:
Fixed Term, Full time Join us in a transformational programme at Royal Mail. We are looking for a Reporting & Campaign Analyst to lead customer migration campaign analytics. Your role will involve creating migration campaign plans, ensuring customer readiness, and collaborating with various teams for a seamless transition. About the role In this role you'll:
Support others to successfully deliver their objectives within the scope of the migration strategy. Support, create & analyse a migration campaign strategy that includes customer communications (pre/post), customer support during migration, customer segmentation plan (to support multiple phases of migration), sales communications and customer communication collateral. Build a migration campaign plan cadence to enable the ongoing management of the migration plan but also reporting to key milestones and tackling of issues raised during migration. Help build a migration campaign plan that includes strategies to retain high profile, high value customers. Manage, engage, communicate, and consult with stakeholders – both internally and externally. Develop and document an end-to-end campaign analytics plan that will ensure all elements of the migration plan are deployed in unison and to time. Develop and own key reports to share learning across the programme. Lead in developing learning strategies from analysis work undertaken. About you Strong ability to analyse data from multiple sources and derive actionable insights. Proficiency in using CRM tools and software, including Sage CRM for data analysis. Advanced knowledge of Sage CRM and a high level understanding of API integration and data logging processes. Ability to present complex data in a clear and concise manner. Meticulous in monitoring campaign setup, performance metrics, and integration data. Proactive in identifying issues and proposing effective solutions. Ability to work collaboratively with cross-functional teams, including marketing, sales, operations, and technical teams. Experience:
Proven experience of managing complex and interdependent campaigns and business analysis initiatives. Proven experience of developing and supporting campaigns. Proven experience of operating at analyst level. Proven experience of analysing CRM and a good understanding of marketing campaigns. Demonstrating ability to quickly reassess priorities when required. Qualifications: Degree level or relevant previous experience. Next Steps The next stage of the selection process will be a face-to-face or virtual interview consisting of competency-based and role-specific questions. Benefits:
RMG Share Schemes:
partnership and matching share offer. Family friendly support:
enhanced maternity pay, paternity leave, adoption leave and shared parental leave. Discounts and offers:
there are more than 800 offers to help you save on groceries, days out, holidays and your household bills*. Supportive and generous company
sick pay . Your Wellbeing:
you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. *Available only to perm employees Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. Closing Date:
19th December 2024. Please note, this advert may close early if the appropriate number of applications has been reached.
#J-18808-Ljbffr
Job reference:
320085 Location:
Royal Mail Farringdon Salary:
£50,726, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates Type:
Fixed Term, Full time Join us in a transformational programme at Royal Mail. We are looking for a Reporting & Campaign Analyst to lead customer migration campaign analytics. Your role will involve creating migration campaign plans, ensuring customer readiness, and collaborating with various teams for a seamless transition. About the role In this role you'll:
Support others to successfully deliver their objectives within the scope of the migration strategy. Support, create & analyse a migration campaign strategy that includes customer communications (pre/post), customer support during migration, customer segmentation plan (to support multiple phases of migration), sales communications and customer communication collateral. Build a migration campaign plan cadence to enable the ongoing management of the migration plan but also reporting to key milestones and tackling of issues raised during migration. Help build a migration campaign plan that includes strategies to retain high profile, high value customers. Manage, engage, communicate, and consult with stakeholders – both internally and externally. Develop and document an end-to-end campaign analytics plan that will ensure all elements of the migration plan are deployed in unison and to time. Develop and own key reports to share learning across the programme. Lead in developing learning strategies from analysis work undertaken. About you Strong ability to analyse data from multiple sources and derive actionable insights. Proficiency in using CRM tools and software, including Sage CRM for data analysis. Advanced knowledge of Sage CRM and a high level understanding of API integration and data logging processes. Ability to present complex data in a clear and concise manner. Meticulous in monitoring campaign setup, performance metrics, and integration data. Proactive in identifying issues and proposing effective solutions. Ability to work collaboratively with cross-functional teams, including marketing, sales, operations, and technical teams. Experience:
Proven experience of managing complex and interdependent campaigns and business analysis initiatives. Proven experience of developing and supporting campaigns. Proven experience of operating at analyst level. Proven experience of analysing CRM and a good understanding of marketing campaigns. Demonstrating ability to quickly reassess priorities when required. Qualifications: Degree level or relevant previous experience. Next Steps The next stage of the selection process will be a face-to-face or virtual interview consisting of competency-based and role-specific questions. Benefits:
RMG Share Schemes:
partnership and matching share offer. Family friendly support:
enhanced maternity pay, paternity leave, adoption leave and shared parental leave. Discounts and offers:
there are more than 800 offers to help you save on groceries, days out, holidays and your household bills*. Supportive and generous company
sick pay . Your Wellbeing:
you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. *Available only to perm employees Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. Closing Date:
19th December 2024. Please note, this advert may close early if the appropriate number of applications has been reached.
#J-18808-Ljbffr
