Digital Engineering Technical Lead

About Us Anglian Dental has been keeping surgeries working for over 30 years and we have been able to do it through the quality of the products and services we provide! To us it's all about understanding the clients' needs and vision, so that we can design a practice that works for them. We have industry-leading response times and we have already over 700 dental practices relying on us, and our numbers will increase significantly by 2024. The key to our success is our people, and this is why at Anglian Dental we believe in investing in our workforce and creating an environment that works for them. This is the most exciting time to join us, as you will be part of the team that will make our vision come true, which is “to become a one-stop-shop for surgery creation and maintenance, available anywhere in the UK”. Our Values are our core: Integrity Attention to Detail Teamwork Hard Work Problem Solving Working at Anglian Dental also brings with it a whole host of rewards and benefits, including: Team Bonus Health shield benefits Enhanced holiday entitlement - 33 days in total, including bank holidays Enhanced Maternity and Paternity pay Free parking on-site Training and development opportunities If you feel you fit our values and would like to have the opportunity to join the Anglian team keep reading below: About the role We are seeking an experienced Digital Engineering Lead to set up and establish our Digital Engineering Department from the ground up. This leadership role involves creating the infrastructure, team, and processes that will support the department's success. You will work closely with the Engineering Team Lead and Operations Director to deliver cutting-edge digital engineering solutions that drive business growth and operational excellence. This hybrid role will include installing, servicing, and remotely troubleshooting digital equipment, along with training engineers on its maintenance and repair. Key responsibilities Responsible for establishing and managing the Digital Engineering department. Ensure the installing, servicing, and remotely troubleshooting of digital equipment. Handle various equipment such as OPG/CBCT machines and digital X-Ray Scanners. Train engineers on how to service, repair, validate, and maintain digital equipment. Provide technical assistance and troubleshooting support to customers and colleagues. Drive sales and sign up customers to the service contracts. Build and maintain good relationships with customers and suppliers. Keep accurate records of work done, parts used, and invoices issued. About You Minimum 5 years proven experience as a Digital Engineer or similar role. Familiarity or interest with the main brands of Digital including Dexis, Planmeca, Vatech, Carestream, Durr. Excellent technical and problem-solving skills. Comfortable leading a department and training engineers. Good communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different locations. Enthusiasm and passion for the job. Meticulous and organised, able to keep accurate records of work done, parts used, and invoices issued. Committed to following health and safety procedures and best practices in all aspects of your work.

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