To manage the daily operation of a company-owned store or a number of stores, ensuring policies, procedures, and brand are implemented effectively. This will include but is not limited to managing colleagues and assets, ensuring legal compliance, and maintaining excellent levels of service to our customers as well as maximising sales and net profit. Responsibilities:
Achieve, improve and work to stretch your agreed KPI targets. Maximise store sales through stock positioning, managing and co-ordinating in-store and national promotions while ensuring full brand and range guideline adherence. Maximise gross margin by active management of store layouts, range, and own label participation as per the company procedures. Management, planning, and organising of quarterly stock takes. Set and control overhead costs including rostering, ensuring controllable costs are within agreed targets, and proactively work on cost savings. Achieve and maintain consistently high overall store standards in line with auditing standards. Ensure customer, colleague, and third-party safety by ensuring legal compliance in store through management of food safety, council, and health and safety compliance. Attract and retain talent through effective recruitment campaigns with the support of resourcing, ensuring fair employment compliance throughout all processes. People management of your colleagues including but not limited to maintaining a colleague base to agreed levels, company policy and procedure adherence, absence management, performance management, and effective use of the company disciplinary and grievance procedures as required. Engage and motivate your colleagues, using effective communication, coaching, and leadership to unlock their potential while ensuring action is taken to maintain and/or improve store annual engagement survey results. Work to achieve and maintain links with local communities and charity partners, keeping things local and at the heart of the community. What’s in it for you?
A competitive salary and bonus scheme. A competitive holiday package with 30 days per year (including public holidays, pro rata for part-time). Enhanced maternity pay, eligibility applies. Paternity pay, eligibility applies. Employee Assist Programme. Share scheme, eligibility applies. Discount Card for in-marketplace or store shopping. Save for your future with our company pension scheme. Learning and development opportunities if you want to progress within the company. Extra discounts on days out, cinema tickets, and much more. The ideal candidate will have/be:
A minimum of 2 years recent experience in a convenience store at Store Manager level or at least 2 years recent management experience in a supermarket environment at Store Manager level. GCSE Maths and English, Grade C or above (or equivalent) and/or further education in a related discipline e.g., management/supervisory qualification. Proven experience in stock control, people management, cost control, local marketing, HACCP implementation, and security. Demonstrated experience in managing a team. Working knowledge of Microsoft Excel packages. Experience in Post Office, off-licence, or forecourt operations. Good knowledge of food safety practices. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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