Assistant Store Manager – Full Time – 39 hours

·
Full time
Location: Luton
·
Job offered by: Pets at Home
·
Assistant Store Manager – Luton Who are we? We’re

Pets at Home , a well-known name in the UK pet care industry. If you love pets, you might already be familiar with our range of

Pet Care Centres ,

Pets Grooming salons , and

Vets for Pets

practices across the country. Our

community-focused pet care stores

are where local people come together to support local pet owners and their pets. What’s the role? We’re looking for an

Assistant Store Manager

to join our team in

Luton . Reporting directly to the

Store Manager , you’ll be a key part of the

retail management team , ensuring smooth daily operations. As

Duty Manager , you’ll take full responsibility for the store in the absence of the

Deputy or Store Manager . You’ll lead from the front, managing everything from

recruitment ,

stock control , and

store standards

to driving sales and ensuring exceptional

customer service . Your role will include: Overseeing store operations when the

Store Manager

or

Deputy Manager

is unavailable. Maximising sales

and driving performance to achieve key KPIs. Leading and inspiring your team to ensure a fun, customer-focused environment. Maintaining high standards across the store, ensuring it’s a great place to shop and work. Collaborating with the management team to create a seamless

retail experience . We’ll provide you with

industry-leading training , equipping you with the skills and knowledge to deliver top-tier service and care for our customers and their pets. Who are we looking for? You’ll have at least

6 months

of

hands-on supervisory/management experience

in a

retail environment . Passionate about

retail

with a track record of delivering great results and high standards. Flexible to work a

7-day shift pattern , including weekends. A strong

team player

with excellent communication skills, able to engage and motivate your team. Ready to take on

6 months of training , covering everything from

customer service

and

health & safety

to caring for pets. About our Pet Care Centre The Pet Care Centre in

Luton

is vibrant and welcoming, with a team of

17 colleagues , including

two managers , who share a passion for helping customers care for their pets. The store features a popular

large fish department , known for its high sales, and is located in a bustling retail park with excellent transport links, including a bus station on-site and a nearby train line. Just a short walk away,

Luton Point

offers a variety of shops, cafes, and restaurants, while

Wardown Park

provides peaceful green spaces and walking trails. With its unique combination of accessibility, local amenities, and a supportive team environment, the Luton store is an inspiring place to work, grow, and connect with pet lovers in the community. Benefits We reward and recognise our

retail management team

with a comprehensive benefits package that supports your mental, emotional, and financial well-being. Here’s what you can look forward to: Annual bonus 28 days

paid leave (rising to

33 days

after 2 years), including 8 bank holidays. Birthday day off

– celebrate your day! Life Assurance

– 4x your annual salary. Company pension contribution

of 4%. Colleague discount

of 20% across Pets at Home, Pets Grooming, and Vets for Pets, plus 30% off our own brand. “Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!” Apply Now Don’t wait! If you’re interested in this

Assistant Store Manager

role in

Luton , apply today to avoid disappointment. We reserve the right to close the vacancy early due to the high volume of applications. Click

here

to read our Values & Behaviours. Click

here

for more details and other benefits.

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