An exciting opportunity has arisen within the Urology Directorate in Cardiff and Vale University Health Board for a proactive and driven Directorate Support Manager to support the Specialty Manager in the operational management of the Urology Directorate, being able to work on a reactive basis to the needs of the Directorate performing designated activities and tasks that contribute to UHW wide service objectives.
Main duties of the job Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is
Living Well, Caring Well, Working Together,
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
Person Specification
Qualifications
Essential Educated to degree level with relevant experience Evidence of ongoing professional Development.
Desirable Evidence of recent management skills development ILM level 3 Project management qualification
Experience
Essential Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR) Knowledge of Microsoft Office Previous experience of a busy administrative environment Rota management Experience of working with sensitive clinical information and following confidentiality rules and policies Experience of working to Welsh Government Targets such as RTT and SCP Waiting list management Service improvement delivery
Desirable Experience of HR processes and recruitment Experience of managing difficult situations and conflict resolution Experience of budget management Database management Risk management Project management Experience of establishing administration and monitoring systems Experience of leading a team of staff Previous NHS experience
Skills
Essential Familiarity with word processing, spreadsheet and database software Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members Good organisational skills Good keyboard skills Problem-solving skills and good use of judgement Ability to work under pressure and to tight deadlines Ability to attend meetings and experience of minute taking
Desirable Ability to take accurate and concise meeting minutes Confident in all aspects of office practice Engagement with internal and external stakeholders Experience in dealing with complex sensitive issues showing an empathetic approach Experience with PMS, Clinical Portal and BIS
Special Knowledge
Essential Understanding of confidentiality issues Knowledge and understanding of Welsh Government targets Knowledge of word processing, spreadsheet and presentation packages
Desirable Knowledge of hospital systems
Personal Qualities
Essential Confident manner, reliable Able to communicate effectively with all people Able to work to deadlines and pay attention to detail Able to prioritise and manage own workload Ability to maintain confidentiality Flexible approach to the needs of service Ability to work in a team Ability to work efficiently and accurately Enthusiastic and reliable A good 'telephone manner' Friendly, good communicator
Desirable Ability to work reliably and accurately to deadlines Willingness to learn Ability to communicate Welsh
Other
Essential Flexible approach to work
Desirable An understanding of the importance of health and safety at work
Employer details
Employer name Cardiff and Vale University Health Board
Address University Hospital of Wales Heath Park Cardiff CF14 4XW
Any attachments will be accessible after you click to apply.
001-AC475-1224
#J-18808-Ljbffr
Main duties of the job Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is
Living Well, Caring Well, Working Together,
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
Person Specification
Qualifications
Essential Educated to degree level with relevant experience Evidence of ongoing professional Development.
Desirable Evidence of recent management skills development ILM level 3 Project management qualification
Experience
Essential Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR) Knowledge of Microsoft Office Previous experience of a busy administrative environment Rota management Experience of working with sensitive clinical information and following confidentiality rules and policies Experience of working to Welsh Government Targets such as RTT and SCP Waiting list management Service improvement delivery
Desirable Experience of HR processes and recruitment Experience of managing difficult situations and conflict resolution Experience of budget management Database management Risk management Project management Experience of establishing administration and monitoring systems Experience of leading a team of staff Previous NHS experience
Skills
Essential Familiarity with word processing, spreadsheet and database software Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members Good organisational skills Good keyboard skills Problem-solving skills and good use of judgement Ability to work under pressure and to tight deadlines Ability to attend meetings and experience of minute taking
Desirable Ability to take accurate and concise meeting minutes Confident in all aspects of office practice Engagement with internal and external stakeholders Experience in dealing with complex sensitive issues showing an empathetic approach Experience with PMS, Clinical Portal and BIS
Special Knowledge
Essential Understanding of confidentiality issues Knowledge and understanding of Welsh Government targets Knowledge of word processing, spreadsheet and presentation packages
Desirable Knowledge of hospital systems
Personal Qualities
Essential Confident manner, reliable Able to communicate effectively with all people Able to work to deadlines and pay attention to detail Able to prioritise and manage own workload Ability to maintain confidentiality Flexible approach to the needs of service Ability to work in a team Ability to work efficiently and accurately Enthusiastic and reliable A good 'telephone manner' Friendly, good communicator
Desirable Ability to work reliably and accurately to deadlines Willingness to learn Ability to communicate Welsh
Other
Essential Flexible approach to work
Desirable An understanding of the importance of health and safety at work
Employer details
Employer name Cardiff and Vale University Health Board
Address University Hospital of Wales Heath Park Cardiff CF14 4XW
Any attachments will be accessible after you click to apply.
001-AC475-1224
#J-18808-Ljbffr
