Location:
Weston-Super-Mare Branch Working Hours:
Monday - Friday, 8:30am - 5:30pm Additional Hours:
1 in 6 Saturdays, 9:00am - 1:00pm Salary:
27,000 + OTE Benefits:
Parking available
Role Overview
We are currently seeking a Senior Lettings Consultant to join a reputable Estate Agent in Weston-Super-Mare. The ideal candidate will take on a hands-on role managing a portfolio of properties, ensuring high levels of customer service and operational efficiency while supporting less experienced staff members.
Key Responsibilities
Portfolio Management:
Oversee an allocated portfolio of properties, ensuring they are managed effectively and efficiently. Landlord and Tenant Liaison:
Communicate with landlords, tenants, and contractors to resolve property maintenance issues and other queries promptly. Insurance Renewals:
Handle the renewal process for landlord insurance policies. End-of-Tenancy Coordination:
Facilitate the processes required when tenancies conclude, liaising with both tenants and landlords. Enquiry Resolution:
Respond to and resolve queries from landlords and tenants. Team Support:
Mentor and assist less experienced team members. Viewing Arrangements:
Book property viewings from online registrations and conduct viewings in person. Compliance Checks:
Verify tenants' right to rent in accordance with regulations. Walk-Ins:
Engage with prospective tenants and landlords visiting the branch.
Key Requirements
Customer Service Skills:
Demonstrated ability to deliver exceptional service to clients. Organizational Skills:
Strong ability to manage multiple tasks effectively. Problem-Solving Skills:
A proactive and pragmatic approach to resolving issues. Communication:
Articulate with excellent verbal and written communication skills. IT Literacy:
Proficiency in relevant software and tools for lettings management. If you are a dynamic and motivated individual looking to take the next step in your lettings career, we would love to hear from you. To apply, please click APPLY.
#J-18808-Ljbffr