Senior Letting Consultant

·
Full time
· ·
Category:
Senior Lettings Consultant

Location:

Weston-Super-Mare Branch Working Hours:

Monday - Friday, 8:30am - 5:30pm Additional Hours:

1 in 6 Saturdays, 9:00am - 1:00pm Salary:

27,000 + OTE Benefits:

Parking available

Role Overview

We are currently seeking a Senior Lettings Consultant to join a reputable Estate Agent in Weston-Super-Mare. The ideal candidate will take on a hands-on role managing a portfolio of properties, ensuring high levels of customer service and operational efficiency while supporting less experienced staff members.

Key Responsibilities

Portfolio Management:

Oversee an allocated portfolio of properties, ensuring they are managed effectively and efficiently. Landlord and Tenant Liaison:

Communicate with landlords, tenants, and contractors to resolve property maintenance issues and other queries promptly. Insurance Renewals:

Handle the renewal process for landlord insurance policies. End-of-Tenancy Coordination:

Facilitate the processes required when tenancies conclude, liaising with both tenants and landlords. Enquiry Resolution:

Respond to and resolve queries from landlords and tenants. Team Support:

Mentor and assist less experienced team members. Viewing Arrangements:

Book property viewings from online registrations and conduct viewings in person. Compliance Checks:

Verify tenants' right to rent in accordance with regulations. Walk-Ins:

Engage with prospective tenants and landlords visiting the branch.

Key Requirements

Customer Service Skills:

Demonstrated ability to deliver exceptional service to clients. Organizational Skills:

Strong ability to manage multiple tasks effectively. Problem-Solving Skills:

A proactive and pragmatic approach to resolving issues. Communication:

Articulate with excellent verbal and written communication skills. IT Literacy:

Proficiency in relevant software and tools for lettings management. If you are a dynamic and motivated individual looking to take the next step in your lettings career, we would love to hear from you. To apply, please click APPLY.

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