Home Ownership Manager
Salary: Up to £57,123 per annum dependent on skills and experience
Hours: Full time (35 hours), with occasional working outside of normal office hours
Location: Home based in the South Central/South East/East of England to enable occasional attendance at Hastoe offices and estates.
Benefits: 26 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
Are you an experienced leader with in-depth knowledge of shared ownership and residential leasehold management? Do you have a passion for delivering exceptional customer service while driving performance within a dynamic team? If so, we have an exciting opportunity for you!
About Us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.
About the role
As a Home Ownership Manager, you will:
Lead and develop a dedicated team responsible for home ownership services. Manage shared ownership, leasehold and freehold portfolios, ensuring compliance with legislation and lease terms. Oversee service charge collection and arrears management. Act as a point of escalation for complex leaseholder queries, resolving disputes effectively. Ensure compliance with relevant housing legislation and internal policies.
About you
We are looking for someone with: Proven experience in managing shared ownership and leasehold services within a housing association or similar environment. Strong leadership skills, with a track record of managing and developing teams. In-depth knowledge of residential leases and relevant legislation (Landlord and Tenant Act, Section 20). Excellent communication and customer service skills.
Why join Hastoe?
We value our employees and offer a supportive work environment, opportunities for professional development, and competitive benefits. Join us and make a real difference in the lives of our residents!
How to apply
Please send your CV and any supporting statement by midnight on 5 January 2025.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate.
This post is subject to background checks. #J-18808-Ljbffr
Salary: Up to £57,123 per annum dependent on skills and experience
Hours: Full time (35 hours), with occasional working outside of normal office hours
Location: Home based in the South Central/South East/East of England to enable occasional attendance at Hastoe offices and estates.
Benefits: 26 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
Are you an experienced leader with in-depth knowledge of shared ownership and residential leasehold management? Do you have a passion for delivering exceptional customer service while driving performance within a dynamic team? If so, we have an exciting opportunity for you!
About Us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.
About the role
As a Home Ownership Manager, you will:
Lead and develop a dedicated team responsible for home ownership services. Manage shared ownership, leasehold and freehold portfolios, ensuring compliance with legislation and lease terms. Oversee service charge collection and arrears management. Act as a point of escalation for complex leaseholder queries, resolving disputes effectively. Ensure compliance with relevant housing legislation and internal policies.
About you
We are looking for someone with: Proven experience in managing shared ownership and leasehold services within a housing association or similar environment. Strong leadership skills, with a track record of managing and developing teams. In-depth knowledge of residential leases and relevant legislation (Landlord and Tenant Act, Section 20). Excellent communication and customer service skills.
Why join Hastoe?
We value our employees and offer a supportive work environment, opportunities for professional development, and competitive benefits. Join us and make a real difference in the lives of our residents!
How to apply
Please send your CV and any supporting statement by midnight on 5 January 2025.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate.
This post is subject to background checks. #J-18808-Ljbffr
