Family Pet International Transport Clerk

Our client is seeking a Transport Clerk to provide a seamless and stress-free experience for both pets and their families. You will join their company in safely and compassionately transporting beloved pets to their required locations. You will play a vital role in ensuring the smooth logistics and coordination of international pet travel. You must be over the age of 22 due to insurance purposes. Key Responsibilities Organize and schedule international transport for pets, ensuring compliance with all regulations and timelines. Prepare and verify required travel documents, including health certificates, permits, and customs paperwork. Serve as the primary point of contact for pet owners, providing updates, answering questions, and ensuring exceptional customer service. Stay up to date with international pet travel regulations and ensure all procedures adhere to airline, country, and pet welfare standards. Work closely with airlines, veterinarians, and customs agents to coordinate every step of the pet’s journey. Address and resolve any logistical challenges or unforeseen issues that may arise during the transportation process. Maintain accurate and detailed records of all pet transport activities and client interactions. Qualifications Experience : Previous experience in logistics, travel coordination, or customer service is a plus. A Full UK Driving Licence is mandatory . Education : Secondary school diploma or equivalent; additional training in animal care or logistics is advantageous. Skills : Strong organizational and multitasking abilities, excellent written and verbal communication skills, attention to detail, and ability to manage time effectively. Proficiency in IT skills such as Microsoft Office. Knowledge : Familiarity with international travel requirements for pets is a bonus. Passion for Animals : A genuine love for animals and commitment to their welfare. The role is office-based, Monday to Friday from 8:30 am to 5:30 pm. Salary is negotiable based on experience. Slough Area

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