553075 Work type:
Full time Site:
Weymouth Categories:
Autocentre Management Location:
South West London, Weybridge Salary:
£Negotiable dependent on experience Business Area:
Halfords Support Centre This is a large operational leadership role aimed at growing our business. The purpose is to manage multiple regional managers in a way that profitably grows Halfords Autocentres in a sustainable, customer and colleague centric way. To inspire, engage and develop a large workforce to increase profitability and customer satisfaction whilst developing our talent, reducing labour turnover and maintaining a high level of quality, compliance and safety across all measures. KEY ACCOUNTABILITIES Strategy & Leadership
Lead delivery of the strategy, performance, and improvement for the Autocentres and division. Lead the development of the regional management team and Centre managers. Understand the make-up and nuances of the geographical area, ensuring we have the right proposition for our customer and colleague. Be the champion and voice of the centres, challenging and channelling the feedback to improve the experience for our customer. Lead on building investment cases for new locations and equipment. Role model and champion the Halford Values and leadership behaviours and champion the teams to act in the same way. Work with key fleet customers to grow our B2B channel. Commercial performance
Manage the commercial performance of the Centre within the division through leadership team, to deliver effective net profit performance and cost control across all lines of control. Centre Operations
Contribute to the definition, simplification and cost effectiveness of operational methods in conjunction with central operations. Ensure that priority change programs are flawlessly delivered and embedded throughout the areas and Centres, resulting in effective implementation and benefits realisation for the long term. Support the format development of the property function in determining the optimal portfolio of centres to deliver cost effective reach to existing and potential new customers. Work with health and safety colleagues to ensure total quality on our vehicles and robust stock controls. People and Talent
Create a performance culture, building high performing and ambitious teams that deliver objectives consistently whilst maintaining colleague engagement. Work collaboratively with HAC, retail, Support Centre and Senior Leadership Teams. Ensure that the centre teams are motivated, trained and engaged. Actively spot local talent, internally and externally and ensure that individuals are given appropriate development opportunities. Role model a personal growth mindset. KEY SKILLS Extensive leadership experience in across large teams. Excellent communication and interpersonal skills. Experienced with budget management and financial planning. Ability to lead, engage and motivate a team. Knowledge of industry trends and market conditions with an ability to adapt and flex accordingly. Degree or equivalent in business or marketing related field preferred.
#J-18808-Ljbffr
We are Halfords. And we think journeys are important. Every single one of them. Long ones, short ones, adventurous ones, everyday ones. For 130 years, we’ve been making journeys better with our unrivalled expertise, services and an unbeatable range of motoring and cycling products. - We have over 12,000 people wowing our customers with product knowledge and services. - You’re never further than 20 minutes away from one of our 393 stores in the UK and Republic of Ireland. - 2000 technicians service and repair over 1 million vehicles annually, keeping them on the road. - We have over 600 garages with the latest equipment to MOT, repair and service your car to dealership quality at more affordable garage prices. So, we’re here to get you ready. Ready for anything life throws at you and for anything you decide to throw back. We don’t know what you’ll encounter, but there’s nothing on your journey that we can’t help you handle.
