Gather and analyze incident reports from data centers. Identify security threats and risks, escalating to appropriate teams as needed.
Access Control Management:
Manage internal and external access requests. Conduct regular audits of access control lists and permissions. Oversee CCTV and security camera systems.
Shipment Compliance:
Manage inbound and outbound shipment requests, ensuring compliance with policies. Validate and record deliveries to data centers and warehouses. Implement security protocols for vendor and employee hand carries.
Media Handling & Destruction:
Oversee the destruction and sanitization of media disks. Monitor and manage bad media, developing reporting processes. Manage destruction vendor operations.
Hardware Management:
Handle decommissioning, RMA, and migration of equipment. Diagnose security hardware issues and coordinate repairs. Support data center audits and vendor management.
Operations:
Collaborate with cross-functional teams to improve processes and procedures. Analyze data center infrastructure maintenance notices and manage change requests. Conduct performance and incident reviews with datacenter providers.
Data Accuracy:
Maintain accurate records of all requests and projects using ticketing systems (JIRA). Coordinate with internal and external teams on security initiatives.
Vendor Support:
Serve as the primary point of contact for vendor security inquiries. Manage vendor access and scheduling. Conduct regular vendor audits and performance reviews.
Qualifications Candidates should have min 2 – 3 years experience in security management working from either DataCenter or Infrastructure management companies. Bachelor’s degree in Security Management, Information Technology, or related field. Experience in the Telco/Infrastructure industry and with security-focused projects is preferred. Strong understanding of security operations and procedures. Experience in project management, with a focus on coordination and execution. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Excellent attention to detail and organizational skills. Proficiency in using various tracking platforms and tools. Strong communication and interpersonal skills. Preferred Skills: Experience with security incident management and access control systems. Familiarity with CCTV management and shipment compliance. Knowledge of media handling/destruction processes and hardware security issues. Proficiency in using JIRA or similar ticketing systems. Ability to drive process improvements and standard operating procedures.
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